This profile has been claimed by the business owner or representative.
Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We waited 10 minutes before we got menus or had been greeted by our server. We had to ask another server and the manager. Once we were greeted by our server, he asked to take our order and did not even notice that we did not have menus or did not even offer the special of the night. We had to ask. Glad we did, our table ordered 3 of them.
Business response:
Hello Errol, We are very sorry to hear the beginning of your experience was a little rough. I assure you our standards don't entail seating a table without menus! We are glad to hear you enjoyed your dinner, and we hope to earn a 5th star on your next visit.
Visited midday on Saturday for late lunch. Menu was small, limited options. We ordered a salad, it came out wrong from how it was ordered. They corrected it after bringing it to their attention. We also ordered a cheeseburger and it was pretty good. The negative part of our experience was that it was slow at the restaurant, however we sat around at least 6 other tables that had not been bussed and continued to watch both servers and managers walk past the dirty tables with dirty plates on them. I expect this at Applebee’s or... read more
Business response:
Hello, Thank you for providing us with an idea of your dining experience. I'm so sorry to hear we couldn't provide you with the food you had originally ordered as well as letting you sit in an unclean dining area. I would love to speak with you personally on this matter as we do value our guests and their opinions and interactions. If you would provide me with an email or phone number I would love to speak with you today. Thank you, Michelle
Food was not as good as usual. I had reservations for 1:15 but we had to wait almost 20 minutes which was a little disturbing since I saw many empty tables and I had a 96 year old with me. I felt badly because the original waitress either left or went off duty and so we didn’t get to give her a tip but the one who took her place was over the moon wonderful.
Business response:
Hello Sunshine, Thank you for providing us with a glimpse of your dining experience. Thank you for the 5 stars, but it seems we still missed on a few areas. If you would like to speak with a manager about your visit please call us at 513-489-1444. Thank you, Michelle
We chose to sit outside and it was a nice evening, but the traffic was a bit loud. The food was great. I ordered a sweet and fruity virgin cocktail and was served a sour grapefruit drink which I was still charged for even though I couldn’t drink it.
We sat outside and the sun was blaring in our face. You should have more planting to protect against that.
Great service- wonderful atmosphere. So happy they honored our bonus card issued pre-Covid. We enjoyed a very tasty lunch.
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 16,605 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is closed now. It will open at 11:00 a.m.