Stone Creek Dining Company - Montgomery

4.4

Montgomery, OH

About this business

Restaurants Steakhouses

Location details

9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States

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Weekday	Schedule	Status
Mon	11:00 a.m. to 9:00 p.m.
Tue	11:00 a.m. to 9:00 p.m.
Wed	11:00 a.m. to 9:00 p.m.
Thu	11:00 a.m. to 9:00 p.m.
Fri	11:00 a.m. to 10:00 p.m.
Sat	11:00 a.m. to 10:00 p.m.
Sun	11:00 a.m. to 9:00 p.m.

4.417,092 reviews

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Allen

a year ago

Worst experience here ever. I have been coming for years and this time the service was spotty and the food quality was just overall bad. Not sure what has happened to this place. It was once great but now is just below average.

Business response:

Hey Allen, We're really sorry to hear about your recent experience at Stone Creek - Montgomery. We always aim to provide top-notch service and food, and it's disappointing to hear that we fell short this time. We appreciate your loyalty over the years and we're genuinely sorry that we didn't meet your expectations this time. We'll certainly take your feedback into account as we continuously strive to improve. Thanks for your review, and we hope you'll give us another chance to turn your experience around in the future. Best,... read more

Dan

a year ago

Our waitress was slow in refills and getting extra bread (which was delicious) - she took my order but left before we gave her the other 3 orders - then she couldn’t find my order until I started giving it again - for how much items cost was disappointing for the slow service

Business response:

Hi Dan, We're sorry to hear about your recent experience at Stone Creek - Montgomery. We strive to provide excellent service and it's clear we missed the mark during your visit. We apologize for the delay and confusion with your order. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best regards, Stone Creek - Montgomery Management Team

Susan

a year ago

Service was terrible. Bread was offered but not received. Water not refilled. Salad was a standard bag salad with added toppings. Mashed potatoes were salty. 2 other guests said their food was good. Recommend going elsewhere for dinner.

Business response:

Hi Susan, we're really sorry to hear about your experience at Stone Creek - Montgomery. It's disappointing to know that our service didn't meet your expectations. We take your feedback seriously and we're going to address the issues you've raised about our service and food. We appreciate your comments and will use them to improve. We hope you'll give us another chance to provide a better dining experience in the future. Thanks for your feedback, Susan. Best, Greg

Jeff

a year ago

Food (appetizers and entrees) were cooked and prepared to perfection. Service however was not great. Extended delays multiple instances during our visit.

Business response:

Hi, Thank you for your feedback. We're glad to hear that you enjoyed our appetizers and entrees. We're sorry to hear about your experience with the service. We strive to provide excellent service to all our guests and we apologize if we fell short during your visit. We appreciate your patience and understanding. We hope to have the opportunity to serve you again and improve your impression of Stone Creek - Montgomery. Best regards, Greg

kathy

a year ago

Our Waiter was good in the beginning He then spilled spaghetti sauce all over the shirt of one of our dinners All he did was appologize. I would have thought he would have given the diner credit on her bill Then he told our table we would have to leave by 745 pm to accommodate another dinner party We were not able to comply since we were enjoying ourselves Very rude

Business response:

Thanks for visiting us, Kathy. We're sorry to hear about the incident you had with our service. It's not the standard we aim for at Stone Creek - Montgomery. We appreciate you bringing this to our attention and we'll make sure to address this issue internally. We hope to have the opportunity to serve you again and provide a better experience. Best, Greg

ANN

a year ago

Slow service due to staffing problems evidently. Entree was over cooked and sides were undercooked. Won’t rush back here, too many better options locally.

Business response:

Thanks for visiting us, STLAnn. We're sorry to hear about your recent experience at Stone Creek - Montgomery. We understand that slow service and undercooked entrees can be frustrating, We also regret to hear that our value did not meet your expectations. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance in the future. Best, Greg

Adrienne

a year ago

This visit was somewhat disappointing. Service was somewhat slow even though the restaurant was not busy.

Business response:

Hi, Thank you for taking the time to share your experience at Stone Creek - Montgomery. We're sorry to hear that your visit was a bit underwhelming. We understand that service can be affected during busy times and we're taking your feedback seriously to improve our overall guest experience. We're glad to hear that you found value in your dining experience and we hope you'll give us another chance to impress you. Best, The Management Team

Mimi

a year ago

Cunninghams own marketing advertised Stone Creeks Restaurant Week special as 3 courses for $26. We made a Rez for the last night of Rest Wk and were told when we arrived that it was $46, not $26. They did not offer any kind of compromise ($36?) or free cocktail - blaming the problem on the "home office" so we left and will likely never return. Even though I'm a Cunningham VIP. A corrected email should have been sent out.

Business response:

Thanks for the feedback, MimiB. We're truly sorry for the confusion during your recent visit. We understand how frustrating it must have been to receive an incorrect offer, especially when you were looking forward to enjoying our special Rest Wk menu. We apologize for the oversight and appreciate your patience. We are taking your feedback seriously and will use it to improve our communication with our valued customers. We hope you'll reconsider and give us another chance to provide the exceptional dining experience we're kno... read more

Nicola

a year ago

I get the campfire pasta every time I go to Stone Creek and I have to admit I was disappointed yesterday . The sauce was super thick and it did not have the spice level it normally has. Will have to try another dish next time .

Business response:

Thanks for visiting us, NicolaR! We're sorry to hear that your recent pasta dish didn't meet your expectations. We always aim to deliver a great experience, so we're disappointed to hear that we missed the mark this time. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our flavors. We're glad to hear that our service was satisfactory, and we hope you'll give us another chance to impress you with our campfire pasta next time. Thanks again for your review!