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Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Sea bass was not cooked, returned and got house salad which was fine. $40 sea bass taken off my receipt. Thank you. Server was rude and did not seem like she wanted to be working. She was brash and did not want to have any additional conversation or provide help with choices, we were annoying her. Water never refilled nor were we asked if we wanted additional beverages. Had reservations and it was chaos from the time we arrived. Hostesses seemed disorganized and communication poor. We didn’t know if we needed to wait, st... read more
Business response:
Hello, We're sorry to hear about your recent experience at Stone Creek - Montgomery. We apologize for the issues you encountered, from the service to the overall atmosphere. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback and will take it into account as we continually work to improve. We hope you will reconsider and give us another chance to provide the quality experience you expected. Best regards, Greg
My husband and I each ordered different entrees. Both were so salty that it was almost on the verge of inedible. We were seated near the kitchen even though we had a reservation and it was very distracting. Bread/soup/salad was excellent. Service was 4 stars. Would have given that a higher rating, but our server reeked of cigarette smoke. We have had enjoyable experiences there in the past, but will not be going back there anytime soon.
Business response:
Hey Jodep, We're really sorry to hear about your recent dining experience at Stone Creek - Montgomery. We pride ourselves on our food quality and service, so it's disappointing to hear that you found our dishes to be salty. We appreciate your feedback and will definitely look into this matter. We're also sorry if the smoke smell affected your dining experience as well. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best, Greg
Was seated near three groups with children. Was a bit noisy for our group.
Business response:
Hi Rondo, We're glad to hear that you found our place comfortable during your visit with your family. We apologize if the noise level was a bit high, we'll certainly take your feedback into consideration. We appreciate your feedback and hope to see you again soon for another enjoyable dining experience. Best, Greg
Food was very good. We were disappointed that it took an hour to arrive.
Business response:
Thanks for the review, AnnOnymous! We're glad to hear that you enjoyed the food at Stone Creek - Montgomery. We understand your frustration about the long wait time and we apologize for any inconvenience caused. We're committed to providing prompt service and your feedback will help us improve. We appreciate your understanding and hope to serve you again soon. Best, Greg
Shrimp & grits...too much sauce, not enough grits. Grilled Green tomatoes...too much sauce on top, Korean short ribs...tough and mostly bone. Caesar salad was excellent. Our second visit in the last few months when we were disappointed with the food.
Business response:
Thanks for visiting us, Amwriter. We're sorry to hear that our shrimp and grits and grilled green tomatoes didn't meet your expectations. We take pride in our dishes and we're glad that you enjoyed the Caesar salad. We appreciate your feedback and will use it to improve. We hope to welcome you back soon for a more satisfying experience. Greg
Food was average at best and inedible for some. Waitstaff was terrible. Orders wrong and late. No one got their meals at the same time. The whole restaurant felt dirty. It was a real shame. I moved away and just came back and was excited to try this new location and yuck. It was one step above Applebees. :(
Business response:
Thanks for visiting us, HeatherK. We're sorry to hear about your disappointing experience at Stone Creek . We pride ourselves on our food quality, so it's disappointing to hear that we fell short during your visit. We also apologize for the service you received. We strive to provide timely and accurate service to all our guests and we clearly missed the mark. Your feedback is valuable and will be taken into consideration as we continually work to improve our service. We hope you'll give us another chance in the future to sho... read more
Food was cold. Had to ask waitress for bread. Took her 15 minutes to bring it and by then we had finished our appetizers. Service was terrible. Put a party of 7 men right on top of us and could not talk with each other. Very cold in there. We had to wear our coats. Overall a terrible evening.
Business response:
Hey JackT, We're truly sorry to hear about your recent experience at Stone Creek - Montgomery. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We always strive to provide top-notch service and it's disappointing to hear that we fell short during your visit. We understand how frustrating it can be when you have a party, and we sincerely apologize for the inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to mak... read more
The service was good, the food was excellent. The glass of wine for $11 was a very small pour. It was as though they finished a bottle and didn’t want to open a new. I was disappointed and did not order a second. Too expensive for such the amt.
Business response:
Thanks for the feedback! We're delighted to hear that you enjoyed our food and service at Stone Creek - Montgomery. We take pride in our wine selection and appreciate your understanding regarding the pour size. We're always striving to provide a memorable experience and your input helps us do just that. We hope to see you again soon for another round of our excellent food and wine!
This was the worst steak I have ever had served to me. It was supposed to be medium-well but inside was raw and bloody. I sent it back and was told they would put it back on the grill. When it came out again it was so tough I could not chew it. I told them to take it off my bill which they did. Manager never even came to my table. I had to go find him. And tell him what happened. He said he was sorry. I will probably never go back. Steak was $44.00.
Business response:
Hello DennisB, We're truly sorry to hear about your recent experience at Stone Creek - Montgomery. It's disheartening to know that our steak did not meet your expectations. We understand how disappointing this must have been and we sincerely apologize for the oversight. We appreciate your patience and understanding in this matter. We're committed to providing excellent service and it's clear we missed the mark during your visit. We hope you will consider giving us another opportunity to provide a better dining experience. Be... read more
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 17,092 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is open now. It will close at 9:00 p.m.