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Stonebriar Chevrolet
- Car Dealers
- Frisco, TX
About this business
Location details
9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
zachary gray and Bill pace I am very pleased with the courtesy and knowledge of Zachary and bill displayed to us as my wife and I went through the process of leasing our new car. thank you.
A simple request for warranty help..... First, let me say, I am a repeat offender here- meaning I frequent this location time & time again for simple things- oil changes, rotations & occasionally warranty work, even after hearing negative review about their service department....but after today's phone call- I will not be back. I call to put in a request to make an appointment for Friday, after being told that they are booked 1.5-3 days out, they have no loaner cars available not can they reserve them, I full understood & re... read more
Worst Service Experience Ever I prescheduled my oil change, tire rotation and recall notice 2 weeks out via Stonebriar Chevrolet?s online portal and receive my appointment confirmation. I took my car in on Fri at my scheduled date/time. I was promptly informed by my service consultant (Dennis Napier) that they regularly do not receive the pre-scheduled appointments and I really needed to call to schedule an appointment if I wanted same day service. As a result, they are behind 2-3 days on addressing recall issues so I would ... read more
Delivery of Service or Quality? Thats the question I went to the dealership in Frisco. I am a valued customer who drove over an hour to get my vehicle serviced. I waited 20 minutes to be seen at the entrance of the dealership (where the car is parked on the tile by service reps) and NO ONE CAME TO MY CAR window to ask for service! I had to walk in the service department to get seen. I have been to 5 other GM dealerships in Texas and have never waited that long for service. This behavior is not acceptable! I am unsure if I wi... read more
Great Salesman: Johnny Becerra I bought a new suburban here back in November. Johnny Becerra was my salesman and he did a fantastic job. He is very professional and knowledgable. Johnny did everything in his power to make sure I was satisfied with my new vehicle. He even called 2 weeks after the purchase to check in and see how things were going. If your looking to buy a new car, head to Stonebriar and ask for Johnny Becerra, you won't be disappointed!!
Business response:
Dear Rachel, We are so happy that you had a great car-buying experience with the help of Johnny Becerra. Enjoy your Suburban! We hope to see you again soon!
Great pricing, HORRIBLE SALES SERVICE! HORRIBLE SALES SERVICE!!!!! We were an out of state buyer (Kansas), who pre-negotiated the sales price (it was fair), we were a cash buyer, and were told that since all we had to do was test drive we could be in an out in an hour or less. We scheduled an appointment for 8:30 am at opening. We arrived on the lot (From KS- 5 1/2 hour drive) at 8:35 am and walked in at 8:40, I was upset that we were late. Upon asking for the salesman we were told he was not scheduled till noon. Upon tellin... read more
Worst purchasing and service experience! Had issues from day 1 on the purchase of my 2014 Silverado as well as my first service experience. I think the e-mail below to the Service Manager is self explanatory. An imagine, I never received a response nor a phone call back concerning this. I even had to make a visit to the dealership a week later to pick up my receipt they stated they would send to me. Buyer beware of this delearship! Mr. Zablosky, I wanted to follow up with you concerning the recent service experience that I h... read more
Best Salesman I've Ever Worked With! I just purchased a Malibu from Rick Morgan at Stonebriar Chevrolet; the whole process was smooth and enjoyable. Rick is very honest, courteous and extremely knowledgable about all aspects of the business; he does what he says he is going to do. This has definitely been a great experience and I will surely be a repeat customer. I will recommend this dealership to anyone looking to buy a car; if you want a great experience, just call Rick at 903-651-1361 like I did!
Worst Experience in Car Buying EVER Do not buy a car from them they are dishonest and impossible to work with. We decided to purchase a pre-owned vehicle for them after test driving over night. We returned the vehicle to them the next day to sign papers and have it ready for delivery. When we went to pick up the driver's seat had been ripped and the base of the seat cracked. They took no responsibility for this. It took us saying we were walking away from the deal to get them to take action. Then they refused to replace the ... read more
Frequently asked questions about Stonebriar Chevrolet
How is Stonebriar Chevrolet rated?
Stonebriar Chevrolet has a 4.4 star rating with 12,994 reviews.
When is Stonebriar Chevrolet open?
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.