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9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Useless Extended Warranty First, I encourage each reader to look at all the reviews for Stonebriar's Service Dept. There are quite a few highly rated reviews, but almost all of the one star reviews are similar. You really should think twice before taking your vehicle to Stonebriar Chevrolet. My issue is simple. I purchased a used Chevy Cruze for my daughter. Since this car was for her commute to and from college, I also purchased the most comprehensive extended warranty that the dealership offered. Within one year, the air c... read more
Terrible Used Car Buying Experience Absolute worst buying experience I've ever had. I would give zero stars if I could. Bought a 2 year old used car with 15,000 miles on it. They "couldn't find" the spare key so they said they would keep looking. It was never found and they charged me for a new one and acted like they were doing me a favor then. Once I got home I realized I hadn't checked the spare tire and the spot for it was empty, which is my bad I should've checked and never trusted a dealership. I called and they said i... read more
DO NOT BUY YOUR CAR FROM HERE Do not buy your car from Stonebriar Chevrolet!!! They sell faulty cars!!! We brought a 2016 Tahoe from Stonebriar Chevrolet about a month ago and we have had nothing but issues with it since. We drove 4 hours up to Frisco to hopefully buy this car from salesman John Cutler. He portrays himself as a family man who wants to help you in every way but that is as far from the truth as it can be. As soon as the deal is done he wants nothing to do with you and won’t help you at all. We spent the whole ... read more
Waste of time Dont waste your time here... Went there twice on two different occasions, both times they try to get me to sign paperwork for trucks that they “cant find” , walked whole lot and nothing , both times got phone call next morning that it was in the body shop, somebody wrecked it on the parking lot ...
Roxalinda ZUBIETHA GLATZ I’m only see discrimination on this place I requested talking with your manager or your CEO I’m not illegal alien I give you 0 Stars
Don’t go here!!! Run the other way!!! I purchased a vehicle in October cash and still don’t have plates or title. How do you sale a vehicle that you have don’t have a title for to sale? The response I received was it happens all the time. I have filed a complaint against this dealership
STAY AWAY FROM THE SERVICE DEPARTMENT! STAY AWAY from Stonebriar Chevrolet Service Department! The Service Director, Drew, is RACIST, and will treat customers of different ethnicities in a discriminatory manner, and the upper management supports Drew's behavior. Drew personally discriminated me, after giving this dealership thousands of dollars of business and referral customers; and bringing it to the attention of the upper management, yet they support their own kind of ignorant and racist people, i.e. Drew. There are far b... read more
DO NOT USE THIS COMPANY I just could not be more disappointed with this facility. I purchase my Tahoe a little more than 5 years ago and have consistently used the dealership for details, repairs and maintenance (more than 15k). Recently, I had the car in service for basic repairs and cleaning/detailing. After receiving the Tahoe back from the service department , I notice swirl pattern scratches all over hood and roof. First, they denied it happened and then told me the “sun” caused the damage—the sun causes scratches?? Aft... read more
They will lie and cheat beware They will lie and cheat beware. I purchased a new 2018 Silverado from stonebriar Chevrolet. When I purchased it elected to go with the extended warranty. I choose the additional 4 years 100,000 miles warranty. I repetadly asked the finance guy this means a total of 7 years the factory 3 plus additional 4) and he said yes absolutely. A few months later the vehicle was stolen and when canceling the warranty I come to find out that all I had was a total of 4 years meaning all they sold me is anoth... read more
Stonebriar Chevrolet has a 4.4 star rating with 12,994 reviews.
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.