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Stress-Free Auto

4.7

About this business

Location details

23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.7537 reviews
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Mindi L.'s profile image
Mindi L. 
rating
a year ago

This is the best place to take your car. It's literally stress free. I don't know anything else that can claim to do that and mean it. Excellent customer service and value. I'm busy mom that can't be without her van and these guys never let me down. I've been coming here since 2018 because they're the best! 

Business response:

Mindi, it's great we could get such a big item crossed off your list! Thanks for showing your support of the service and work we provide our customers. We'll be here to help you with all of your car needs in the future. Drive safely, Karin K., Owner and the Team at Neighborhood Car Care 

Warren M.'s profile image
Warren M. 
rating
a year ago

Clearly transparent! Collin and Josh take great care of you. We bring both of our cars there because it's at great alternative to a car care place that recommends service that isn't needed. Thanks guys. 

Business response:

Thank you for taking the time to share your experience! We're delighted to hear that Collin provided you with great service and that you found our prices reasonable while receiving excellent value. At Stress-Free Auto Care, transparency is a cornerstone of our commitment to customer satisfaction, and we're pleased that you had a transparent experience with us. Your recommendation means a lot to us, and we look forward to serving you again in the future. If there's anything more we can assist you with, please don't hesitate t... read more

Vish R.'s profile image
Vish R. 
rating
a year ago

I was impressed by their approach to auto repair. In this day and age getting a free diagnostic analysis done is unheard of. The ambience and the waiting area were very nice. Modern coffee machine and clean facility. I would go definitely to them again. Great service!! 

Business response:

We're thrilled to hear that you were impressed with our approach to auto repair and appreciated the free diagnostic analysis. It's great to know you enjoyed the ambience, waiting area, and amenities. Thank you for your kind words and for choosing us. We look forward to serving you again. Thank you and have a wonderful Stress-Free day! 

Michael W.'s profile image
Michael W. 
rating
a year ago

Needed a used vehicle purchase inspection, stress free was awesome. Scheduled and got me in and out right on time pricing was fair and staff was very friendly and transparent with their work at a fair price. Will be back. 

Business response:

We're thrilled to hear that you had an awesome experience with your used vehicle purchase inspection! It's great to know that we could provide timely, friendly, and transparent service at a fair price. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day! 

Josephine C.'s profile image
Josephine C. 
rating
a year ago

I was very happy with service, and the gentleman that explained everything to me. I totally trust them, feel very comfortable continuing bringing my car there for servicing. 

Elan M.'s profile image
Elan M. 
rating
a year ago

From the mechanic to front office staff are super helpful, friendly, and knowledgeable. Larry provided me with a quick update. I'm pleased with the outcome. I recommend Stress Free Auto Care. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, from the mechanics to the front office staff. It's great to know that Larry kept you updated and that you're pleased with the outcome. We appreciate your recommendation. Thank you and have a wonderful Stress-Free day! 

Ev S.'s profile image
Ev S. 
rating
a year ago

They have been our family mechanics for 16 years running. They have always been honest and helpful. We drive unique older cars. I can fix some of it, but take it to them if I can't handle it. They treat us fairly and have always worked with us to get us back in the road safe and sound. Prices have always been fair. 

Business response:

Thank you so much for your kind words and for being a loyal customer for 16 years! We're thrilled to hear that you've had a stress-free experience with us and that you trust us with your unique older cars. We're always here to help and ensure you're back on the road safely. Looking forward to many more years of serving you! Drive safe! 

Ryan B.'s profile image
Ryan B. 
rating
a year ago

Excellent service and communication. Was impressed with their use of technology in the multi-point vehicle inspection. 

Business response:

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that our service and communication met your expectations. We strive to incorporate the latest technology to ensure thorough inspections and to provide our customers with transparency and peace of mind. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! 

Leah A.'s profile image
Leah A. 
rating
a year ago

I am compelled to give these guys an amazing review. They have modernized their customer service to be extremely customer focused when you walk in. There is a large electronic board that displays the status of all the cars they text you frequently the status of your car. They set up, a waiting area that is conducive to those of us that still need to work. I cannot recommend these guys enough. 

Business response:

Thank you so much for your amazing review! We're thrilled to hear that you appreciated our modernized, customer-focused approach. It's great to know that the electronic board, frequent updates, and our work-friendly waiting area made a positive impact on your experience. Your high recommendation means the world to us. Thank you and have a wonderful Stress-Free day! 

Frequently asked questions about Stress-Free Auto

How is Stress-Free Auto rated?

Stress-Free Auto has a 4.7 star rating with 537 reviews. 

When is Stress-Free Auto open?

Stress-Free Auto is open now. It will close at 6:00 p.m.