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Stress-Free Auto
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great service from start to finish. Had my alternator go bad at the worst possible time and they were able to take my car in on a Sunday and get it fixed within a few hours. Very transparent and fair.
Business response:
Thank you so much for sharing your experience! It’s awesome to hear that we could help out when you needed it most and get you back on the road quickly. Transparency and fairness are so important to us, and we're glad that came through during your visit. We truly appreciate your kind words and hope to see you again—though hopefully not for an alternator this time! Have a wonderful Stress-Free day!
I have been to Stress-Free 3 or 4 times and each time was an excellent experience. I did start going when they were Neighborhood before they changed names. However, it's the same friendly and efficient service. The best thing I like about them is they don't try to sell you on things your car doesn't need. 1.5 years ago Toyota said I needed new tires. I still have the same tires, in fact stress-free just rotated them for 20 bucks, and I prob have another 10k to go! Toyota also tries to sell me other filters and items I didn't... read more
Business response:
Wow, thank you so much for being a loyal customer and sharing your experience! It’s awesome to hear that our service has stayed consistent and reliable through the name change—it’s still the same team you can trust. We’re all about being honest and only recommending what your car truly needs, so it’s great to know you’ve noticed that. We appreciate you sharing your story, and we’re always here to help keep your car running smoothly. Have a wonderful Stress-Free day!
I need help fixing my brake light, Jermey & staff were very friendly and helpful. I will be back for future help
Business response:
Thank you for sharing your experience! We’re so glad Jeremy and the team were friendly and helpful in getting your brake light issue sorted out. It’s great to hear you’ll be coming back for future needs—we’ll be here anytime you need us! Thank you, and have a wonderful Stress-Free day!
Can't believe they could get all that done on Sunday and they were happy about it. It's a very professional clean informative place at reasonable prices. I will always take my car there and recommend it to everybody else. I just wish I could give more than five stars !
Business response:
Wow, thank you so much for such an amazing review! We're thrilled to hear that you had such a great experience with us, and it means the world that you’d recommend us to others. Knowing we could deliver top-notch service on a Sunday and leave you so happy truly makes our day! We’ll keep working hard to earn your trust every time. Thank you, and have a wonderful Stress-Free day!
Very modern and transparent process. Although this business has changed hands, I was very happy to see familiar faces such as Colin at The advisory desk. Not only do they send you updates, but they send actual photos of what they find. I will definitely continue to patronize this business.
Business response:
Thank you for your thoughtful feedback! We’re thrilled to hear that you enjoyed our modern, transparent process and appreciated seeing familiar faces like Colin at the advisory desk. Sending updates and photos is our way of keeping you fully informed and confident in your vehicle's care. We're so glad to have earned your continued trust and patronage! Thank you for choosing us, and we look forward to helping you with all your future car needs. Have a fantastic Stress-Free day!
Had oil leaking from my BMW & showed up with no appointment. They took me right away. Scott worked on car walked me through all repairs needed in a way I understood. In the end I walked out paying way less than expected & No Pressure, stress free. Love driving my car! Ask for Scott- he's fantastic!
Business response:
Thank you for sharing your experience! We’re so glad Scott and the team could take care of your BMW’s oil leak right away, even without an appointment. It’s wonderful to hear that Scott explained the repairs clearly and made the process truly stress-free. And who doesn’t love paying less than expected? We’re thrilled you’re back to enjoying driving your car and that you had such a positive experience with Scott—he’ll be thrilled to hear your kind words! We’re here anytime you need us—have a fantastic Stress-Free day!
The level of service I receive from the team has been exceptional. The team there is always pleasant and communicative. I highly recommend them.
Business response:
Thank you so much for the glowing feedback and recommendation! We’re thrilled to hear that you’ve consistently received exceptional service from our team. Providing a pleasant, communicative experience is exactly what we aim for, and it’s wonderful to know we’ve earned your trust. We’re here anytime you need us—have a fantastic Stress-Free day!
Customer service was great and everything was clear and concise. The guy upfront working had an answer for everything I had questions on and the service was updated consistently.
Business response:
Thank you for the amazing feedback! We're so glad you had a great experience and appreciated the clear and concise communication. It's fantastic to hear that our team was able to answer all your questions and kept you updated throughout the service. We’re here anytime you need us—have a wonderful Stress-Free day!
Been coming for years and trust this business and the guys! Integrity maintained since the change from Neighborhood Car Care to Stress Free. Great communication and service. We bring all our family cars here.
Business response:
Thank you for supporting our local business, Gina! Great service is about more than results -- it's about trust! Thanks for the stars, and let us know if we can assist with anything in the future. Take care, Karin K., Owner and the Team at Neighborhood Car Care
Frequently asked questions about Stress-Free Auto
How is Stress-Free Auto rated?
Stress-Free Auto has a 4.7 star rating with 537 reviews.
When is Stress-Free Auto open?
Stress-Free Auto is closed now. It will open at 8:00 a.m.