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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Their customer service is great, which is rare these days. I appreciate the updates regarding my car and their thoroughness. I also appreciate them paying for a Lyft to get me home. The shop is also extremely clean. I would highly recommend Stress Free Auto Care.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. Providing exceptional customer service, clear communication, and a truly stress-free experience is what we strive for every day, so it's especially rewarding to hear that our updates, thorough approach, and attention to detail stood out to you. We believe keeping our customers informed throughout the repair process is just as important as the repairs themselves. We're also glad that the complimentary L... read more
George is the guy, very helpful and friendly. I had my brake pads changed and they fixed it well, no more loud noise every time i step on my brakes, the charges are reasonable, and they do vehicle inspection for free, they give recommendations on whats best for your vehicle, i also like thay they are open during weekends and they offer pick-up and drop-off. I highly recommend this shop.
Business response:
Thank you so much for your fantastic review! We're thrilled to hear George took great care of you and provided the friendly, helpful service we strive for every day. We'll be sure to share your kind words with him! We're glad your brake pad replacement solved the noise issue and that you were happy with our fair pricing, complimentary vehicle inspection, and honest maintenance recommendations. It's also great to hear you found our weekend hours and convenient pick-up and drop-off service valuable. Your recommendation means... read more
Service was great! They pay for Lyft for a certain amount of miles to go somewhere while they work on your car. Also they let you know if you have to get anything else done on your car.
Business response:
Thank you for the great review! We’re glad to hear you had a positive experience and found our complimentary Lyft service helpful while your vehicle was being serviced. We also believe in keeping our customers informed, so it’s great to know you appreciated the updates and recommendations regarding your vehicle’s condition. Thank you for choosing Stress-Free Auto Care, and we look forward to helping you again in the future!
Great and quality service! The staff is knowledgeable and honest and pricing is competitive.
Business response:
Thank you for the great feedback! We’re glad to hear you were happy with the quality of service and found our team knowledgeable and honest. It’s also great to know you felt the pricing was competitive. We appreciate your support and look forward to helping you again at Stress-Free Auto Care whenever you need us!
Best Auto care I've ever experienced!! Truly STRESS FREE!! I highly recommend. Great customer service and the lounge is like a spa with refreshments, snacks and beautiful, relaxing decor. Classy! The customer service is excellent! You will leave all the other crappy auto repair shops behind when you find STRESS FREE AUTO CARE!!!!
Business response:
Thank you so much for taking the time to share your experience and for your kind recommendation. We’re truly sorry for your loss, and we’re glad George and the team were able to help make a difficult situation a little easier by providing clear communication, fair pricing, and support throughout the process. It means a lot to hear that you felt comfortable and well taken care of, from the diagnostic service to the waiting area and transportation assistance. We truly appreciate your trust in Stress Free Autocare and your tho... read more
Great customer service, price matching with no hagglin. Went for an alignment on a Saturday, they inspected my vehicle and suggested I go get new tires first. I left with no charge and after getting the tires on Monday, they welcomed me back squeezing my service in at the end of the day. My service was executed promptly and without flaw. I will definitely return for continued service.
Business response:
Thank you for sharing your experience! We’re glad to hear our team was able to take good care of you and provide honest recommendations along the way. Making sure your vehicle gets the right service at the right time is always our priority, even if that means sending you out for tires before an alignment. It’s also great to know we could get you back in quickly after your tire replacement and complete the service efficiently. We truly appreciate your trust and look forward to seeing you again for your future service needs!
Best Auto Care shop I've ever been to. They truly make it stress-free. My mom passed away, and I was trying to sell her car and it started to have electrical issues. George at stress free auto care let me know they had a coupon for the diagnostic test. It was half the price all the other mechanics were charging. They provided transportation for free and the waiting room is like a spa with refreshments and snacks and beautiful furniture! Very relaxing, very good customer service, I highly recommend Stress-Free Auto Care !!! ... read more
Business response:
Thank you so much for taking the time to share your experience and for your kind recommendation. We’re truly sorry for your loss, and we’re glad George and the team were able to help make a difficult situation a little easier by providing clear communication, fair pricing, and support throughout the process. It means a lot to hear that you felt comfortable and well taken care of, from the diagnostic service to the waiting area and transportation assistance. We truly appreciate your trust in Stress Free Autocare and your tho... read more
I was very unhappy with my previous shop of eight years. My car recently hit 100k miles, so I needed a bunch of preventive maintenance. I didnt like what the other place quoted me so decided to shop around. Found Stress free which is a ten minute walk from my house. I started with fluid flush and replacement services. My first appointment was for my transmission fluid. They were performing their free routine inspection and found two problems I didn't even know I had. My battery was on its last legs and they caught the low vo... read more
Business response:
Thank you for sharing such a detailed review. We’re glad to hear our team was able to help identify important safety concerns, assist with timely repairs, and support you through the follow-up work as well. It’s great to know George and Oni provided clear communication, flexibility with your schedule, and a smooth resolution. We also appreciate your feedback regarding your overall experience with transparency, pricing, and convenience. - Stress Free Auto Care
From booking an appointment to getting service done was very smooth. They are open on Sat n Sun which helps. I felt they are reasonably priced when compared with other service center for battery replacement. I
Business response:
Thank you immensely for the smooth experience! Weekend hours and reasonable pricing for battery replacement matter. Appreciate your feedback!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 624 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.