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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Erick is very knowledgable and helpful at our first maintainence service of GLE350. He tried to explain in details to our questions, which made us feel so comfortable to give our Mercedes to him. Will come back every year for sure.
Business response:
Thank you so much for the kind words! We're really glad Erick made such a great first impression and helped you feel confident and comfortable with your GLE350 in his care. Taking the time to explain things clearly is something we take pride in, and it's awesome to hear that it made a difference for you. We truly appreciate your trust and look forward to seeing you again next year — and anytime in between! Have a wonderful Stress-Free day!
Had a good experience with the car service and the transparency of the service. They were punctual and provide the service within the promised time.
Business response:
Thanks so much for the great feedback! We’re really glad to hear the experience was smooth, transparent, and right on time — that’s exactly what we aim for. We appreciate you trusting us with your car and hope to see you again. Have a wonderful Stress-Free day!
Short Story: A fantastic place to get simple repairs done on your car! Long Story: I came here on a Friday afternoon for a tire rotation and balancing. I had previously bought a tire rotation package at the Milpitas branch. Since I live closer to this location they allowed me to service my car here as well. The package I bought was a $50 pre-payment for a lifetime rotation as long as they were still the same set of tires that I had when I bought the package. I expected everything to be a smooth process. When I called... read more
Business response:
Thanks so much for the honest and thoughtful feedback — we really appreciate it! We're glad everything worked out in the end and that the service itself went smoothly, but we hear you on the confusion during check-in. That definitely could’ve been handled more clearly, and we appreciate you being patient while it got sorted out. It’s great to know the team was ultimately able to honor your lifetime rotation package and that the pickup process was a breeze. We’ll definitely take your experience as a reminder to tighten up co... read more
The worker Erick is so amazing I hit my car into a pole they don't even do body work but he fixed it so well you can't even tell that I hit the pole. They're super nice and welcoming and you can talk to them super easily!! Thank you so much :)
Business response:
This made us smile—thank you for the awesome shoutout! Erick will be thrilled to hear he worked some serious magic on your car. We love that everything was so smooth your parents didn’t even notice—now *that’s* stress-free! We’ll be sure to pass this along to the team. Thank you and have a wonderful Stress-Free day!
The return response letting me know they would do a price match which is a huge difference
Business response:
Thanks for your feedback! We’re really glad to hear the follow-up helped and that the price match made a big difference for you. We always want to make sure our customers feel confident and supported in their decisions. If there's ever anything else we can do to help, just let us know. Thank you and have a wonderful Stress-Free day!
Awesome place ! they even gave a discount ad hoc and I appreciated it ! The place is clean and customer service is great !
Business response:
So glad to hear you had a great experience — thank you for the kind words! We’re happy the team could take good care of you, and it’s awesome to know you appreciated the clean space and friendly service. That little extra touch with the discount is just one of the ways we try to keep things stress-free. Hope to see you again soon, and have a wonderful Stress-Free day!
I highly recommend this place. They are good people there. They honestly care about their customers.
Business response:
Thank you so much for the kind and honest feedback! We totally understand how hard it can be to trust a new shop, so it really means a lot that you felt comfortable and respected here. We're all about keeping things transparent and pressure-free, so we’re glad the photos and clear communication helped build that trust. Thanks for the heads-up about the wait times too—we do our best to stay efficient even on busy days. We truly appreciate the recommendation, and hope you have a wonderful Stress-Free day!
Very patient and friendly staff. Had my control arms fixed and received a thorough and detailed diagnostic so I know what to fix in the future as well. Very calming and professional. Can not recommend more! Erick and Steve are awesome!
Business response:
Thank you so much for the kind words! We're really glad Erick and Steve made your experience calm, professional, and easy to understand—that’s exactly what we’re here for. It’s great to hear the control arm repair went smoothly and that the diagnostic gave you a clear path forward. We truly appreciate the recommendation—have a wonderful Stress-Free day!
Had a major failure on the freeway pulled over to google and Stress Free was the closest. THEY NAILED IT!!! From the second I walked in my high stress situation seemed to melt into manageable tasks. Yes I had some serious car problems. Yes it was going to cost me. And most importantly Yes they were on my side to find the best solution for me. They crisis managed not just my vehicle but also my financial situation and my own self. Erik was beyond courteous and professional he was absolutely human and gracious with his humor ... read more
Business response:
This review is everything—thank you so much for taking the time to share it! We know how overwhelming a major breakdown on the freeway can be, and it means the world to hear that our team was able to turn a high-stress moment into something manageable (and even a little fun!). Erik will be over the moon to hear your kind words—he’s truly one of the best at keeping things human, helpful, and full of heart. And we’ll *definitely* pass the shoutout along to our guest star from another location for that jingle performance—love ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 489 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.