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Stress-Free Auto Care

4.7

About this business

Location details

3824 Union St, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.7488 reviews
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Francis C.'s profile image
Francis C. 
rating
6 years ago

Bob's Auto Repair has worked on our vehicles for almost 30 years.  His work is excellent and reliable, and the service is completed in a timely manner.  They are experienced and professional, and without hesitation I will continue to use them in the future. 

Mark R.'s profile image
Mark R. 
rating
12 years ago

Have been going to Bob's for over 15 years and have always been pleased with their sevice. I place a great deal of trust in their work. Learned about Bobs from my father. My son is now going to Bob's as well. I have gone there for oil changes, tune ups, air conditioning repair as well as replacement of brakes and struts. 

Michael T.'s profile image
Michael T. 
rating
a month ago

Hell no not recommended, biggest ripoff in Fremont for auto repair $220 an hour for labor! You gotta be kidding me! They will also upsell you things that you don't need to repair. Biggest con in town. Stay away, no stay far away or you will regret it and be stressed with your bill the opposite of stress free. Car repairs are such a con just as bad as the medical insurance industry. 

Business response:

Hello Michael T, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. At Stress Free Auto Care, we take pride in providing transparent, high-quality service with ASE-certified technicians, advanced diagnostic equipment, and a nationwide warranty to ensure our customers receive reliable care and value. We understand that auto repair costs can be frustrating, and we never want our customers to feel pressured or misled. Our recommendations are always based on verified insp... read more

Jim W.'s profile image
Jim W. 
rating
2 months ago

This used to be Bobs Auto Repair which was outstanding but it was sold to this company. Initiallly it was almost as good but things have recently changed for the worse. Here are the issues: * I asked for full synthetic oil. What they used was some brand I have never heard of, seen in auto stores, or anywhere else. As such I have no idea of the quality. In order to use a known brand they will only do it for a $50 surchage. After being told of the oil brand, I researched which indicated it was a commercial oil brand designed ... read more

Business response:

Please accept our apologies for the oil and pricing concerns. We value your feedback and want to address these issues. Please contact us at (510) 657-5080. 

Debbie D.'s profile image
Debbie D. 
rating
4 months ago

It was there 3 days no solution . just had an attitude issue with Eric . maybe a bad day for him . Not happy at all . 

Anilesh Y.'s profile image
Anilesh Y. 
rating
4 months ago

Worst service. My car was breakdown and towed to Stress free. 3 days they kept the car and couldnt figure out tge issue and asking for extra time. Paid 410$ and couldnt figure out the issue. Just grabbing the money. Towed my car to Subaru service and fixed the issue in 2 hours. Also covered under warrany. I dont recommend to go to stress free auto care. You will loose your money 

Michael H.'s profile image
Michael H. 
rating
7 months ago

Last year, I took paid Stress-Free Auto Care, Fremont to change my Valve Springs on my new engine in my Chevy Truck. After the service, my new truck engine began to burn oil. After dis-assembling the installed Valve Springs, I discovered that there was no Valve Stem Seal! Additionally, I discovered a broken bolt in the cylinder head and missing fasteners. I am very displeased with the quality of workmanship and will never go back to Stress-Free Auto. 

Pary A.'s profile image
Pary A. 
rating
8 months ago

Hi, I was there for changing oil and filter which was fine. but the Manager that I think his name was Eric( I am not sure about the name) he told me that we had inspected your car and it need to change something in the car and we let you know after inspection how much does it cost and said between 400$ -1000$ it may cost you . He was forcing me to do that and said even you can't get home if you don't do that. I took it to Lexus and two other shop and they all confirmed that there is no problem and everything is fine. I am so... read more

Business response:

Hi Pary, I wanted to make sure you saw, and maintained a copy of the Digital Vehicle Inspection, highlighting our company's fully transparent practice of showing a snapshot of the vehicle condition at time of inspection. We provide only our best advice corroborating the results of the inspection to fix cars. I hope you were able to find a shop to perform the repairs. We are here 7 days per week and have a 2 year 24K warranty on all our services. 

Edward P.'s profile image
Edward P. 
rating
9 months ago

After 10 years of owning my truck I finally have a trustworthy mechanic. They're very reliable, transparent and the whole process streamlined through communication is amazing. From start to finish you're in the loop every step of the way. Thank you so much!! 

Business response:

Thank you for your amazing feedback! It means so much to us that after 10 years of owning your truck, you've found a mechanic you can trust. Reliability, transparency, and clear communication are exactly what we strive for, so we’re thrilled to hear that stood out to you. We truly appreciate your trust and look forward to keeping your truck in great shape for years to come. Have a wonderful Stress-Free day! 

Frequently asked questions about Stress-Free Auto Care

How is Stress-Free Auto Care rated?

Stress-Free Auto Care has a 4.7 star rating with 488 reviews. 

When is Stress-Free Auto Care open?

Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.