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Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Erick and I believe it was victor were solid. Customer service was excellent and service was speedy. Will continue to trust them with my truck for my regular maintenance. Thanks again guys for the pleasant experience!
Business response:
We’re so glad to hear Erick and Victor took great care of you! Excellent customer service and speedy work are exactly what we aim for, and it’s awesome to know we’ve earned your trust for your truck’s regular maintenance. Thank you for sharing your experience, and we’ll be here whenever you need us. Have a wonderful Stress-Free day!
Came in for an oil change and some other work. Erick at the front desk was extremely helpful and transparent. I'll definitely be back!
Business response:
Thank you for your kind words! We’re so glad to hear Erick made your visit smooth and transparent—that’s exactly what we aim for. It’s awesome to know you’ll be coming back, and we’re excited to help with anything you need in the future. Have a wonderful Stress-Free day!
This was my first time using Stress-Free Auto Care. I suspected the front break pads need to be replaced. After the inspection by the technician at the Stress-Free Auto Care, I received a detailed report by a link sent from a text message. I was surprised to learn that the break pads are still good enough to drive another 20,000 miles! The report also listed problems found with photos for each items. The inspection for all items was covered by just one inspection fee which is very competitive. I am amazed by the way the serv... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that your first visit with us was such a positive one. It’s great to know that you appreciated the detailed report, complete with photos, and that we could provide transparency about the condition of your brake pads. Our goal is always to give you honest, thorough insights without pushing unnecessary repairs. George and the team will be so happy to hear your kind words! We’re honored by your recommendation and look forward to helping you, your friends, and... read more
Good service, good environment. Eric, from the frontdesk, is very accomodating. Highly recommended for your car's services.
Business response:
Thank you for your kind feedback! We’re thrilled to hear you enjoyed the good service and welcoming environment. Eric will be so happy to know he made a positive impact with his accommodating approach. Your recommendation means so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
Great place to get your car serviced! I recently brought my 10+ year old car here for a tire rotation and oil change. The wait time was a bit too much (2-3 hours) for me to stay and wait so I opted to do a drop-off. They kept in touch via text and when my car was being serviced even sent a link with a live feed showing the garage lol. I couldn't quite see my car due to the angle but I thought it was a cool feature! They identified some areas that should be serviced and provided a report with photos (!!). I like that they pro... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed the service and appreciated the transparency, from the updates via text to the live feed of the garage (even if the angle wasn’t perfect—sorry about that!). The photo report is one of our favorite tools to help keep you informed and make sharing details with others, like your husband, super easy. It’s great to know our team wasn’t pushy when you declined services—that’s exactly the approach we aim for. While we understand the wait time and pr... read more
Friendly chill staff, very communicative throughout the process, and minimal upselling of services I don't need. Can't complain. Will definitely come back when there is more to do on my car.
Business response:
Thanks for the awesome feedback! We’re glad you appreciated the friendly and laid-back vibe, as well as our communication and straightforward approach. It’s great to know you felt comfortable and didn’t feel pressured—that’s exactly what we aim for! Looking forward to helping you out again when your car needs anything. Thank you, and have a wonderful Stress-Free day!
I had to have repairs done that were recommended after my last visit. They were able to let me know how long it would take and I love that they are upfront about the cost. George and Erick are great at the front desk. Steve is the best!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care in Fremont! We're thrilled to hear that you've been receiving excellent car service and that Steve, our trusted auto mechanic, has consistently provided transparent explanations about the work needed and associated costs. Building trust with our customers is a top priority for us, and it's wonderful to know that Steve has earned your implicit trust over the years. At Stress Free Auto Care, we strive to create a modern and stre... read more
Really friendly service and communications. Got lots of updates about work status and George was up front about the pricing.
Business response:
Thank you for the kind feedback! We're so glad you appreciated the friendly service, clear communication, and updates about your car's work status. George's upfront approach to pricing is exactly what we strive for to keep things transparent and stress-free. We’re here anytime you need us—have a fantastic Stress-Free day!
I went in for a synthetic oil change since I received a coupon in the mail. Erick and his technicians were wonderful to work with. Everyone was really friendly, clearly communicated everything, and finished the work right on time. They also provided a complimentary check of everything. I really appreciated that even with things that they found, there was zero pressure or pushiness to provide additional services. I'll definitely be looking to return to have my other cars serviced, thanks so much!
Business response:
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Erick and the team provided friendly and clear communication while completing your synthetic oil change right on time. The complimentary inspection and no-pressure approach are key parts of our commitment to keeping things truly stress-free, so we're glad you appreciated that. It’s awesome to know you’ll be returning to service your other cars with us—we’re honored to have earned your trust. Thank you again, and we look forward to helping... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 624 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.