This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Fremont, CA
About this business
Location details
3824 Union St, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Hi, I was there for changing oil and filter which was fine. but the Manager that I think his name was Eric( I am not sure about the name) he told me that we had inspected your car and it need to change something in the car and we let you know after inspection how much does it cost and said between 400$ -1000$ it may cost you . He was forcing me to do that and said even you can't get home if you don't do that. I took it to Lexus and two other shop and they all confirmed that there is no problem and everything is fine. I am so... read more
Business response:
Hi Pary, I wanted to make sure you saw, and maintained a copy of the Digital Vehicle Inspection, highlighting our company's fully transparent practice of showing a snapshot of the vehicle condition at time of inspection. We provide only our best advice corroborating the results of the inspection to fix cars. I hope you were able to find a shop to perform the repairs. We are here 7 days per week and have a 2 year 24K warranty on all our services.
After 10 years of owning my truck I finally have a trustworthy mechanic. They're very reliable, transparent and the whole process streamlined through communication is amazing. From start to finish you're in the loop every step of the way. Thank you so much!!
Business response:
Thank you for your amazing feedback! It means so much to us that after 10 years of owning your truck, you've found a mechanic you can trust. Reliability, transparency, and clear communication are exactly what we strive for, so we’re thrilled to hear that stood out to you. We truly appreciate your trust and look forward to keeping your truck in great shape for years to come. Have a wonderful Stress-Free day!
Great service! Prices are a little higher than others upfront but if you work with them, they provide their value and expertise to save you money. They took care of me and made sure the service I wanted was the correct service and the work they did worked like a charm. They had foresight on some things that weren't showing in the moment but were likely to happen several months down the line and gave me great advice on how to mitigate them. Will come back with my other cars. Thanks Erick!
Business response:
Thank you for the thoughtful review! We’re so happy to hear that Erick and the team provided you with great service and expertise while looking out for your best interests. It’s awesome that the work performed worked like a charm and that their foresight and advice gave you peace of mind for the road ahead. Saving you money in the long run while ensuring the right service is performed is exactly what we strive for! We’re excited to see you again with your other cars—thanks so much for trusting us. Have a wonderful Stress-Fre... read more
Erick and I believe it was victor were solid. Customer service was excellent and service was speedy. Will continue to trust them with my truck for my regular maintenance. Thanks again guys for the pleasant experience!
Business response:
We’re so glad to hear Erick and Victor took great care of you! Excellent customer service and speedy work are exactly what we aim for, and it’s awesome to know we’ve earned your trust for your truck’s regular maintenance. Thank you for sharing your experience, and we’ll be here whenever you need us. Have a wonderful Stress-Free day!
Came in for an oil change and some other work. Erick at the front desk was extremely helpful and transparent. I'll definitely be back!
Business response:
Thank you for your kind words! We’re so glad to hear Erick made your visit smooth and transparent—that’s exactly what we aim for. It’s awesome to know you’ll be coming back, and we’re excited to help with anything you need in the future. Have a wonderful Stress-Free day!
This was my first time using Stress-Free Auto Care. I suspected the front break pads need to be replaced. After the inspection by the technician at the Stress-Free Auto Care, I received a detailed report by a link sent from a text message. I was surprised to learn that the break pads are still good enough to drive another 20,000 miles! The report also listed problems found with photos for each items. The inspection for all items was covered by just one inspection fee which is very competitive. I am amazed by the way the serv... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that your first visit with us was such a positive one. It’s great to know that you appreciated the detailed report, complete with photos, and that we could provide transparency about the condition of your brake pads. Our goal is always to give you honest, thorough insights without pushing unnecessary repairs. George and the team will be so happy to hear your kind words! We’re honored by your recommendation and look forward to helping you, your friends, and... read more
Good service, good environment. Eric, from the frontdesk, is very accomodating. Highly recommended for your car's services.
Business response:
Thank you for your kind feedback! We’re thrilled to hear you enjoyed the good service and welcoming environment. Eric will be so happy to know he made a positive impact with his accommodating approach. Your recommendation means so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
Great place to get your car serviced! I recently brought my 10+ year old car here for a tire rotation and oil change. The wait time was a bit too much (2-3 hours) for me to stay and wait so I opted to do a drop-off. They kept in touch via text and when my car was being serviced even sent a link with a live feed showing the garage lol. I couldn't quite see my car due to the angle but I thought it was a cool feature! They identified some areas that should be serviced and provided a report with photos (!!). I like that they pro... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed the service and appreciated the transparency, from the updates via text to the live feed of the garage (even if the angle wasn’t perfect—sorry about that!). The photo report is one of our favorite tools to help keep you informed and make sharing details with others, like your husband, super easy. It’s great to know our team wasn’t pushy when you declined services—that’s exactly the approach we aim for. While we understand the wait time and pr... read more
Friendly chill staff, very communicative throughout the process, and minimal upselling of services I don't need. Can't complain. Will definitely come back when there is more to do on my car.
Business response:
Thanks for the awesome feedback! We’re glad you appreciated the friendly and laid-back vibe, as well as our communication and straightforward approach. It’s great to know you felt comfortable and didn’t feel pressured—that’s exactly what we aim for! Looking forward to helping you out again when your car needs anything. Thank you, and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 652 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.