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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Had a good experience with taking my car to get fixed for a headlight. The team was quick with the responses. Friendly and fast. Would definitely use them again
Business response:
Thanks a ton for sharing your experience! We're thrilled to hear you were happy with the quick and friendly service for your headlight fix. We always strive to keep things moving smoothly and ensure you're back on the road as soon as possible. Looking forward to helping you out again whenever you need us. Have a wonderful Stress-Free day!
I was heading through town and needed a quote. Josh answered the phone and provided excellent customer service. He was knowledgeable and extremely patient with my questions.
Business response:
It's fantastic to hear Josh was able to make your experience a positive one! We take pride in offering knowledgeable and patient service, so knowing Josh hit the mark is great news. Your feedback is much appreciated, and we'll make sure Josh knows his efforts haven't gone unnoticed. Thanks for taking the time to share your experience. We're here whenever you need us next. Have a wonderful Stress-Free day!
Very quick and easy service. Needed an oil change and a diagnosis of some other issues. Was given a transparent look at the price of service and an in depth report of immediate and less immediate issues. Very friendly manager and overall great experience.
Business response:
It sounds like you had a positive experience with your vehicle service! Transparency in pricing and a detailed report on your car's condition are crucial for trust and satisfaction in automotive services. If you have any questions about vehicle maintenance or need further advice, feel free to ask!
Booked an appointment here for an oil change as my car was coming close to the mileage recommended for a change. Gave me a discount for booking the appointment online. Told me it'd be an hour, maybe longer. I live close by so I got some stuff done and ate. Came back, waited about half an hour and my car was done. They do exactly what you want them to and more. Inspection on your car to let you know what's wrong and everything. Full synthetic oil for a great price as well. This place is as honest as it gets, which is hard to ... read more
Business response:
So glad to hear your visit went smoothly and you found our services and honesty to your liking! It's fantastic that the online booking discount and the thorough inspection added value to your experience. We're all about transparency and making sure you get the best care for your car, with no surprises. Thanks for trusting us with your oil change, and we're here to assist with any future repairs you might need. Looking forward to seeing you again – have a wonderful Stress-Free day!
I was going from shop to shop for a problem that no one could help me until I found stress free auto care I decided to try them and finally someone did it they took the time to find the problem and even better they sent me videos of the problem you ask me if I'll be back of course I'll be back thanks to the crew and Joshua for the good communication and customer service by offering ride home
Business response:
Hey there! We're thrilled to hear about your positive experience with us and how Joshua and the crew went the extra mile to not just find the problem but also keep you in the loop with videos. It's awesome to know our efforts to provide good communication and customer service, including offering a ride home, made a difference for you. We're here to make auto care stress-free and it sounds like we were able to do just that for you. Can't wait to see you back, and remember, we're always here to help. Thanks a bunch for your su... read more
Excellent service and good price in comparison to the dealer. Gave a detail of inspection. Will use again.
Business response:
So happy to hear you had a great experience with us! We're glad you found value in our service and the detailed inspection we provided. Looking forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Thorough and honest work. Worth your money to get a full diagnostic, they do an entire vehicle inspection with pictures. They also have fair pricing. 10/10
Business response:
Thank you for taking the time to share your positive experience with us. It's heartening to hear that you found value in our full diagnostic and vehicle inspection services, including the use of pictures for transparency. We're committed to offering fair pricing and thorough, honest work, as part of our dedication to service excellence. Your satisfaction is our priority, and your feedback motivates our team to maintain the high standards we set for ourselves. Thank you and have a wonderful Stress-Free day!
I had an excellent experience at Stress-Free! My 2005 Chevy Tahoe had started displaying a notification to "Service 4WD". Then quickly went off. I was hoping it was maybe a fluke. It wasn't. A few days later, this notification came back on alongside some Stabilitrak and Traction Control lights/warnings. Needless to say, I was very freaked out. This happened on a day we anticipated a downpour of rain! Joshua was really understanding and was able to squeeze me in for a diagnosis. It was a very easy process! Ben, the technician... read more
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that our team, especially Larry and Josh, provided you with stellar customer service and ensured a smooth repair process for your older truck. It's fantastic to know that the vehicle is now running great after addressing the intermittent overheating issues. We understand the importance of timely and effective repairs, and we're delighted we could meet your expectations. We appreciate your feedback rega... read more
I came here yesterday in desperate need of an oil change since I was visiting from out of town and had a long drive ahead of me the next day and looked all over for someone that was able to change my oil the same day. Most places I called didn't have availability the same day which started making me freak out. This was the first place I drove to since the reviews were spectacular (could vouch that!) and tried my luck and they were able to get my oil changed the same day which was a relief which I now I realize is rare. Joshu... read more
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Stress Free Auto Care could meet your urgent need for an oil change and make your visit a positive one. We understand how stressful last-minute auto care can be, especially when you're visiting from out of town with a long drive ahead. It's fantastic to hear that Joshua provided you with excellent service and helped ease your nerves throughout the entire process. We're proud to have a team that goes above and beyond to ensure... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.