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Stress-Free Auto Care
- Auto Repair
- Concord, CA
About this business
Location details
2689 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Very transparent and honest. Apparently had major damage to the A/C condenser with my Jeep Grand Cherokee's. Took more than 2 weeks to begin work due to warranty issues with the car dealer (talk about stress!). SUV was fixed in half a day otherwise. Though it was not cheap (to be expected with parts and labor) it is finally working! It's been one week since repair; and, so far so good. Colton and Ken were both very helpful, explaining meticulous details about the damage and what would entail repair + cost. These guys were ho... read more
Business response:
Thank you for sharing your experience! We’re really glad to hear that Colton and Ken took good care of you, especially with such a tricky situation involving your Jeep’s A/C condenser. Dealing with warranty issues can definitely be stressful, but we’re happy we could help get everything sorted out. It’s great to know that your SUV is back up and running smoothly, and we appreciate your understanding about the costs involved. We're thrilled that our transparency, detailed explanations, and customer service, including the Lyft... read more
These guys rock! I brought my car here as my AC wasn't blowing cold. Huge problem living in Concord during the summer. I bought my car initially to a neighborhood service center, they charge me to flush the freon, but didn't investigate the issue. A hose was leaking, so in a couple of days, it was blowing warm again. I brought my car to Stress-Free Auto Care, as I have a good friend whose one of their district managers. They took great care of me! The diagnosed the problem within a day and I rolled out with my AC working...t... read more
Business response:
Thanks for the awesome review! We're thrilled to hear that we could quickly diagnose and fix your AC issue, especially with the summer heat in Concord. It's great to know that our team's efforts made a difference for you. If you ever need anything else, don't hesitate to reach out. Thank you and have a wonderful Stress-Free day!
Outstanding work! Timely, great communication, very fair pricing. Clean environment, I will not be taking my cars anywhere else!
Business response:
Thank you so much for your kind words! We're thrilled to hear that our timely service, communication, and pricing impressed you. It's great to know you found our environment clean and welcoming. We look forward to taking care of your cars in the future. Have a wonderful Stress-Free day!
They are good at customer service and quickly getting your car out of the shop. The only thing that isn't stress-free is the price of an oil change. They charged $117 for one, while I saw a coupon for an oil change with another local dealer for $40. Not sure if I will be coming back.
Business response:
We provide a state of the art automotive experience for our customer which includes the work being preformed by ASC certified technicians , we provide upfront pricing to our customers for any work being preformed. We hope you will decide that value and quality of service outweighs price and we see you again to allow us to provide our high quality experience to you.
Highly recommend this establishment. The staff here will do their best to get the Job done. In my experience, they didn't get the job done but the district manager was able to get everything situated. Thank you Matt for going above and beyond.
Business response:
We're glad to hear that Matt was able to go above and beyond to get everything situated for you! Thank you for your understanding and high recommendation. We appreciate your feedback and look forward to providing you with a positive experience in the future. Thank you and have a wonderful Stress-Free day!
message stree free auto care for an estimate to install lowering springs. jason replied and ask for vin # saying that is needed for him to "due diligence to provide you with the most accurate information possible" well that is odd, he is the only one out of 7 request companies doing the same estimate. 4 days later after giving jason my vin # still have not got a estimate for the job i asked for. this sounds like a scan or something now jason have ghosted me after giving him my vin #. beware of this shop.
Business response:
Sorry for the misunderstanding about not doing any repair outside of the scope of OEM repairs which includes vehicle modification.,
I brought my Ford Escape to them as I was experiencing a very low brake pedal. Pumping the pedal would temporarily raise the pedal until the next time I applied the brakes. They assured me they could fix the issue. The first guess was to flush the brake fluid and add new fluid. The result, No change. Pedal still low. Next guess, install a new master cylinder. The result, No change. Pedal still low. Next guess, install a new power brake booster. Same results. All of this resulted in a $900.00 bill. The difference now is, pump... read more
Business response:
Please give me a call I would love to help fix this problem.415-948-7059 Loren
I was in the middle of moving and my car started causing me problems, initially I was told the car had a significant issue and I was stressed over moving and the cost of the service but when they got to look at it, it was something completely different and way less costly. So thankful to Loren for his help!
Business response:
\We're so glad to hear that Loren was able to help you during such a stressful time and that the issue with your car turned out to be less costly than expected. Thank you for sharing your experience and for your kind words. Thank you and have a wonderful Stress-Free day!
Excellent service and excellent care. Friendly, competent and very professional. Colton was our representative and he handled everything perfectly.
Business response:
We're delighted to hear that you received excellent service and care from Colton and our team! Thank you for your kind words about our friendliness, competence, and professionalism. We look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 784 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.