Stress-Free Auto Care

Business response:

Thank you! We’re really glad to hear the communication was clear and that you felt fully informed throughout the process. Providing honest, reasonable suggestions—without pressure—is exactly what we aim for. Appreciate you sharing, and have a wonderful Stress-Free day!  

Business response:

Thank you so much for the thoughtful review! We're really glad to hear this was one of your best mechanic experiences since moving to the Bay—fast, reliable service at a fair price is exactly what we aim for. Getting all that work done in under 2 hours is definitely a win! We hear you on the Lyft credit feedback—that’s super helpful, and we’ll definitely keep that in mind as we look for ways to improve the experience even more. Thanks again for the recommendation, and we’ll be here whenever you need us next. Have a wonderf... read more

Business response:

Thank you so much! We’re really glad to hear the service felt professional, timely, and well-organized—that’s exactly the kind of care we aim to deliver. Love the “runs like a startup” comment too—we’re all about keeping that energy and focus on the customer experience! Appreciate you sharing, and have a wonderful Stress-Free day!  

Business response:

Thank you for the honest and thoughtful feedback—we really appreciate it. We’re sorry to hear your initial phone experience wasn’t as warm or helpful as it should’ve been. That’s definitely not the tone we aim for, and we’ll be looking into that so we can do better moving forward. That said, we’re really glad Jonte and the front desk team gave you the clear, kind, and professional service you deserved. It’s great to know they helped walk you through everything and made a more complex situation feel manageable. We’d love th... read more

Business response:

Thank you so much for the kind words—and coming from someone in hospitality, that really means a lot! We’re so glad you chose us for your brake work and that the experience lived up to your expectations. We know how important great service is, especially when your day is already busy, so it’s awesome to hear the communication, Lyft credit, and quick turnaround all made a difference. Grade A feedback like this keeps us going—thank you again, and have a wonderful Stress-Free day!  

Business response:

Thank you so much for taking the time to share your positive experience at Stress Free Auto Care! We're thrilled to hear that your first visit was a smooth and stress-free one, and we appreciate your kind words about Tae and our team. It's fantastic to know that Tae provided you with a clear outline of your service and ensured a seamless process from start to finish. We understand the importance of convenience, and we're glad you enjoyed the Lift ride home while we took care of your vehicle promptly. At Stress Free Auto Ca... read more

Business response:

Thank you for the kind words! We're really glad to hear you had a great experience and felt well taken care of—that peace of mind is exactly what we aim to provide. We totally understand your note on pricing, and we appreciate you recognizing the value in knowing your vehicle’s in trusted hands. Thanks again, and have a wonderful Stress-Free day!  

Business response:

Thanks so much for the helpful feedback! We're glad to hear the service was done on time and that you had a good experience with the waiting area and pricing. You're absolutely right—booking an appointment is the best way to minimize wait time, and we appreciate you pointing that out for others too. Thanks again, and have a wonderful Stress-Free day!  

Business response:

Really appreciate you sharing that—thank you! We’re big on clear communication and following through, so it’s great to hear that came through in your experience. Always happy to help! Have a wonderful Stress-Free day!