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2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I called last minute on a Friday afternoon because I needed a pre-purchase inspection for a quality car from a private seller. Most places including the dealer wouldn't even see me until next week, which meant I'd risk losing the car to a less cautious buyer with cash in hand. Joe at Made in Japan/USA/Europe, however, said come in without hesitation. Everybody here is professional, respectful and downright nice. The shuttle service was a huge free bonus and I got to walk around the mall in San Jose to kill time while they di... read more
Business response:
Karl, I am glad we were able to meet your timeline. Thank you for taking the time and leaving us a review. Have a great day. MattO.
Please take your car here! Matt and his team have taken care of me on several occasions. Recently we were desperate to keep our cars going safe and legal. His team made sure I got the repairs I needed to get our cars working properly for our needs and to get smog done. I had little time to deal with things and we were suffering like everyone else personally and professionally from Covid, so their efforts really helped in our time of need. Anyone who walks in can see how sincere they are in providing good customer service and... read more
My 17-year-old son's dream car (Hyundai Genesis Coupe 3.8) that he bought with his own money needed some work done and we had made an appointment for a Saturday with a different car shop that we were told was open on Saturdays for business. However, when my son went to his scheduled appointment they told him they were not doing any jobs that day and the manager wasn't there and then told him to come back Monday! Super unprofessional and needless to say, my son was disappointed and never wanted to go back there again. As a re... read more
Business response:
Nancy, it was great meeting you and your polite son in person. I am glad we were able to put your mind at ease. I have two teenage drivers myself. My right eye twitch is a testament to how stressful it is to have teenage drivers…:-). Glad to hear you were happy with the services provided. Take care and have a great day. MattO.
Friendly and very helpful. Definitely a great place to take your vehicle. Got back to me each time to lmk about my vehicle and how all was going. Thanks everyone at Made in Japan
Look no further for a great mechanic! I used to take my car to the dealership for all maintenance and repairs and either I paid too much or the problem wouldn't be fixed the first time. A friend recommended I go to Made in Japan on Winchester. I'm so glad I did! My car was fixed the first time. I was recently able to meet the owner, Matt, and talk with him about his shop. I felt completely at ease leaving my car there. He fixed the problem and was willing to take the time to explain the work it needed. He also explained the ... read more
Excellent service, the type that's increasingly hard to find. Staff was professional, thorough, and friendly. Shuttle service to/from shop was greatly appreciated! (another sign that M.I.J. goes the extra mile (literally) to take good care of its customers. Pricing was reasonable, and all issues were explained thoroughly. I love this place, and will be back with any other service needs!
Made in Japan has serviced our Prius for the past two years. Being new to Campbell in 2019 I appreciated their prompt, courteous, efficient service and, especially, their trustworthiness. They are a great team Highly recommend them!
It has now been 11 years, 2 kids and 2 cars later and I have still been entrusting Matt and his team to take care of our vehicles and they have consistently delivered outstanding service and value. During that time they have done all types of major and minor services for our Honda, Acura and BMW. I trust them to do the work and do it right. Even if there is an issue, question or concern they do an excellent job of following up. Though our Honda and Acura are relatively low maintenance cars our BMW has at times been our high ... read more
Business response:
Dear Fred, Thank you so much for your kind words. You are by far one of a kind. We always appreciate your professional and friendly demeanor and on behalf of the team, it has been a pleasure working with you and your whole family. Thank you for trusting in us and thank you for your continuous patronage and referral. It means a lot. We'll make sure your cars are always safe and reliable. Take care of yourself and your beautiful family. Have a great day. MattO.
I had all the arrangements made to donate my old, un-working Isuzu Trooper to charity but something inside me told me to give her one last chance. I did a quick Yelp search and stumbled on to Made in Japan. Rick took my call and I was immediately put at ease as he talked me through the process of diagnosing the issues in order to get her back on the road. I had her towed over, and they got right to work. I was so impressed with their amazing communication...every step of the way I was notified with clear explanations and est... read more
Business response:
Dear Danielle, you have a very rare Isuzu trooper. It’s beyond limited. Your version has all the bells and whistles that they offered on that chassis. Suzie came out beautiful. Your daughter will enjoy this car for years to come. I sincerely thank you for acknowledging our efforts and taking the time to leave us a message. Take care and have a great day. MattO.
Stress-Free Auto Care has a 4.6 star rating with 691 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.