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2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Updating the review for the visit on 01/06/2022 Regular service day for my car and i took it to Matt and co. Not only are these folks a pleasure to work with every single time, they make sure that their customers have a great experience from start to end. Everything went smooth with the service. I had requested them for diagnosing a specific issue that i was witnessing with my vehicle and they were able to do so just fine. Placed the order for the faulty part on my behalf (after confirming with me) and we were all set for th... read more
Business response:
Salim, on behalf of the team, thank you for taking the time and leaving us a message. It was a pleasure working with you and on your beautiful one of a kind Range Rover. We do our best to make sure that we earn your trust and your business on every visit. Once again, thank you and we look forward to making sure your car will be a safe and reliable transportation for you and your family. Stay healthy and stay safe and take care. MattO.
I am new to SJ so i bought my car in for an oil change. Joe helped me through all the process and recommended me to fix some of my body damage. i agreed but there was a miscommunication that led to removal of my clear bra on my fenders. The owner Matt was really amazing for repairing the clear bra for me without charging me. My car came out great at the end. will come back
Business response:
Jay, appreciate you taking the time and leaving us a review. We’ll do whatever we can to prove to our clients that if things go wrong, because we are all human, we’ll do what we can to make sure the outcome is happy and acceptable to our patrons. Thank you again. MattO.
Good service and attention to details. Servicing both of my Subarus here and like it. Solid team and they do excellent job.
Business response:
Cencal, thank you for taking the time and leaving us a review. Have a great day. MattO.
My car was towed to Made in Japan/USA/Europe per AAA recommendation. The repair service was quick and handled professionally. Rick was super nice and knowledgeable. He explains the diagnostics to me in detail and kept me updated on the progress. I am very happy to have them service my car.
Business response:
Thank you so much for your review. We take pride in taking the maintenance of our client’s vehicles seriously. We also try our best to explain all the process and procedures and why we recommend what we recommend. Thank you so much for recognizing it and thank you so much for letting us know. It truly motivates us and gives us the strength to continue. Have a fantastic day. MattO.
I take my BMW to Made in Japan USA Europe for all my service needs and feel very comfortable with the staffs knowledge of vehicles and timelines that they complete jobs! I will continue to use them in the future! It was nice to have shuttle service as well!
These people tried to charge me -$1200 for a problem that I solved for $14 after searching online.
I called last minute on a Friday afternoon because I needed a pre-purchase inspection for a quality car from a private seller. Most places including the dealer wouldn't even see me until next week, which meant I'd risk losing the car to a less cautious buyer with cash in hand. Joe at Made in Japan/USA/Europe, however, said come in without hesitation. Everybody here is professional, respectful and downright nice. The shuttle service was a huge free bonus and I got to walk around the mall in San Jose to kill time while they di... read more
Business response:
Karl, I am glad we were able to meet your timeline. Thank you for taking the time and leaving us a review. Have a great day. MattO.
Please take your car here! Matt and his team have taken care of me on several occasions. Recently we were desperate to keep our cars going safe and legal. His team made sure I got the repairs I needed to get our cars working properly for our needs and to get smog done. I had little time to deal with things and we were suffering like everyone else personally and professionally from Covid, so their efforts really helped in our time of need. Anyone who walks in can see how sincere they are in providing good customer service and... read more
My 17-year-old son's dream car (Hyundai Genesis Coupe 3.8) that he bought with his own money needed some work done and we had made an appointment for a Saturday with a different car shop that we were told was open on Saturdays for business. However, when my son went to his scheduled appointment they told him they were not doing any jobs that day and the manager wasn't there and then told him to come back Monday! Super unprofessional and needless to say, my son was disappointed and never wanted to go back there again. As a re... read more
Business response:
Nancy, it was great meeting you and your polite son in person. I am glad we were able to put your mind at ease. I have two teenage drivers myself. My right eye twitch is a testament to how stressful it is to have teenage drivers…:-). Glad to hear you were happy with the services provided. Take care and have a great day. MattO.
Stress-Free Auto Care has a 4.6 star rating with 664 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.