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Stress-Free Auto Care / Allied Gardens Automotive Inc
- Auto Repair
- San Diego, CA
About this business
Location details
4546 Zion Ave, San Diego, CA, 92120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stress Free auto care was exactly that. Helpful. Caring. Proactive. Communicative. In a trying time for me they were very understanding and accommodative. Thank you Stress Free!
Business response:
Thank you so much for your thoughtful feedback! We’re thrilled to hear that we’ve been a great partner in your car repair journey. Communication, flexibility, reliability, and courtesy are exactly what we strive for, so it’s amazing to know we’ve delivered on that for you. We’ll always be here to keep things as Stress-Free as possible. Have a wonderful day!
last I was their for my oil change appointment for my Nissan truck, I was in at 8:30am and was out within an hour. I love the service that i was out in no time and explain to me some recommended future service. you will love this sop for your car services and fixing.
Business response:
Thank you for sharing your experience! We’re so glad we could get your oil change done quickly and efficiently while still taking the time to explain the recommended future services for your Nissan truck. It’s awesome to hear you loved the service, and we truly appreciate your kind words and recommendation. We’ll be here whenever you need us next. Have a wonderful Stress-Free day!
Matt and his team are awesome. I have been getting my vehicles serviced at his shop for several years now and could not be happier. His prices are fair and the work is excellent. I recently was trying to sell one of my vehicles and being familiar with that vehicle, Matt suggested that the vehicle would be a great candidate for auction at bringatrailer.com. I did just that and sold it easier and for thousands more than I had originally hoped to sell it for! What other shop would even care enough to give out that kind of ad... read more
I have taken my vehicle here 3 times so far and the service is fantastic. I dealt mainly with Ryan but all the staff there is very friendly. They are always very clear and upfront with the kind of work my vehicle needs and they have never pressured me into doing something to my car that I don't want done. Pricing is fair and they work quickly to get the job done. If you're looking for a trustworthy mechanic, Allied Gardens Automotive is the place to go.
Very disappointed. I will Never go back. Told me my brakes were "fine" when days later new mechanic discovered metal on metal on back brakes. Didn't reset maintenance light after oil change. Try to upsell front end parts. 2 hour oil change. Staff constantly complaining in front of customers. What a disaster! On Zion Ave location.
Business response:
We're very sorry to hear about your experience, and we take feedback like this seriously. Unfortunately, we weren’t able to locate a customer record under your name, so we’re missing the details needed to fully understand what happened. We never want a customer to leave feeling disappointed, and the concerns you mentioned are far from the standard we aim to uphold. If you could contact us directly at (619)283-8006, we’d appreciate the opportunity to look into this further and make things right if we fell short. We value hone... read more
phone call estimate was way off from the price it ended up to be. They said they did the repair but I'm not sure cause they couldn't even remove the service light. Don't recommend. "stress free" more like stressful.
Business response:
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. When you brought in your Porsche Panamera, we initially recommended OEM brakes to ensure the highest quality and performance. After you expressed concern about the cost and asked about the phone quoted price, we offered to explore lower-cost alternatives to match the phone quote, but ultimately, you chose to proceed with the original equipment parts, which do come at a premium. We apologize if that wasn’t communicated clearly... read more
Giving two stars for availability and Veteran discount. I drove all the way to SD to have my Transmission oil and filter replaced /was $40 in Gas, with the quoted price of $287 to $450, phone quote, tranny filter, seal and oil. I got there and the gentleman told me it was going to be $700. 2hr job he says, 180 an hr labor he says and if you bring your own parts it goes up to $220 an hr.. $450 for the oil only. Not sure how removing a few bolts on a filter and putting a $50 filter back in increased the price $400. This pl... read more
Business response:
Thank you for your feedback. We're truly sorry that your experience didn't meet your expectations, and we appreciate you giving us the chance to address your concerns. We understand how frustrating it can be when the final cost of a service is different from what you expected. We always strive to be transparent with our pricing and give accurate estimates over the phone. We apologize if there was any miscommunication. The quoted range of $287–$450 was for a transmission fluid exchange, which is different from a transmission ... read more
I called on Monday to get a quote and still have not received a call back nor a quote. The follow up needs to improve.
Business response:
Thank you for your feedback. We’re sorry to hear that you felt our follow-up was lacking. Our team did try to reach out to you multiple times after your initial inquiry, and we’re sorry if those attempts didn’t connect. We truly value your interest and would still love the opportunity to assist you. Please feel free to give us a call back at (619)283-8006 or email us sandiego@stressfree.com and we’ll make sure to prioritize your request. Thank you again for taking the time to share your experience — it helps us improve.
I don't normally leave reviews like at all but I am just so upset! This was probably just an innocent mistake or miscommunication but it's just so upsetting really!! Today I took my car in for some issues I had, they assured me the problem will be taken care of and I can take my car back today! Great!! Im relieved, I couldn't wait for it be ready bc I had work so I ubered to work right. I get a text saying my car was ready and if I couldn't pick it up within business hours I can definitely get it after hours simply by them l... read more
Business response:
Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you encountered during your recent visit. We understand how important it is to have reliable transportation, and we’re sorry for any stress this situation caused you. It’s great to hear that you found our staff to be helpful, but we deeply regret the miscommunication regarding your car pickup. We are currently reviewing our procedures to ensure that this doesn’t happen again in the future. Please know that... read more
Frequently asked questions about Stress-Free Auto Care / Allied Gardens Automotive Inc
How is Stress-Free Auto Care / Allied Gardens Automotive Inc rated?
Stress-Free Auto Care / Allied Gardens Automotive Inc has a 4.7 star rating with 414 reviews.
When is Stress-Free Auto Care / Allied Gardens Automotive Inc open?
Stress-Free Auto Care / Allied Gardens Automotive Inc is closed now. It will open tomorrow at 8:00 a.m.