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Stress-Free Auto / Neighborhood Car Care
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
very covering every detail in advance. Communication is excellent making sure you always know what's happening and what they have found. Photographs, even from inside your engine are provided to make sure you understand what they have found.
Business response:
We really appreciate you pointing that out—thank you! Clear, detailed communication is something we care a lot about, so it's great to hear that came through in your visit. The photos and updates are all about helping you feel confident in what’s going on with your car, and we’re glad that made a difference for you. Thanks again, and have a wonderful Stress-Free day!
Stress Free lived up to its name. I was scheduled for a 3:30pm oil change. They Had me checked in within 10 minutes and I was out the door by 4:30pm. The whole time I was working in their luxurious waiting room with great WiFi access. The price was reasonable, the service prompt and the staff was friendly.
Business response:
Love hearing this—thank you for sharing such a detailed review! We’re so glad everything from check-in to check-out was smooth and, most importantly, stress-free. It’s great to know the waiting room setup worked well for you too—that’s exactly what it’s there for! Friendly service, fair pricing, and a comfy spot to work? That’s the goal every time. Thanks again, and have a wonderful Stress-Free day!
I'm very pleased with Stress Free Auto Care. I would refer them to everyone. And Grant is my favorite service advisor.
Business response:
We love hearing this—thank you so much for the kind words! It’s awesome to know you had such a great experience, and we’ll definitely pass along the shoutout to Grant (he’ll be thrilled!). Referrals mean the world to us, and we’re so grateful for your support. Thank you and have a wonderful Stress-Free day!
First timer here, and good experience so far! I appreciate being sent a breakdown of the diagnostic as well as the cost breakdown. Everything is organized and upfront. I also appreciated all the updates. Grant was very helpful and when I asked for a payment plan he helped me set it up and answered all my questions. I would recommend!
Business response:
Thank you so much for giving us a shot—we're really glad your first visit was a positive one! It’s great to hear that the detailed breakdown and regular updates helped you feel informed and in control. Big shoutout to Grant for walking you through everything and helping set up the payment plan—we love hearing that kind of support made a difference. We truly appreciate the recommendation, and we’ll be here whenever you need us. Have a wonderful Stress-Free day!
Grant was amazing. I watched him help 3 customers and he listens. The communication is awesome throughout, AND they even have live stream of your car while being worked on. No one I know has that. The techs did an amazing job, and it was done sooner than expected.
Business response:
This is such fantastic feedback—thank you! Grant is truly great at what he does, and it’s awesome to hear you noticed how well he listens and supports everyone who comes in. We’re also really glad the live stream and clear communication helped build that extra layer of trust—transparency is a big deal to us! Huge shoutout to the techs for getting your car done ahead of schedule too. We appreciate you, and hope you have a wonderful Stress-Free day!
The service manager Grant was very friendly and professional. He took the time to explain and keep me in the loop on the status of my car. There was no hidden charge or sketchiness. I also liked the jingle they play when you're placed on hold. Highly recommend this place!
Business response:
Love this—thank you! Grant will be so happy to hear your shoutout. We’re all about keeping things transparent and making sure you’re never left wondering what’s going on with your car. And we’ve gotta admit—we’re pretty fond of that hold jingle too Thanks for the recommendation, and have a wonderful Stress-Free day!
Grant was really helpful. I live out of town, I made an appointment to get my oil changed before my trek back. When I arrived he said that I might be there awhile because several techs called out and the workload was heavy. He saw the look on my face after he stated such, I let him know that I was from out of town and made an appointment to get my oil changed real quick before I headed back home... He was nice enough to move a couple of things around to make sure that I got in and out as quickly as possible. We sat and chatt... read more
Business response:
This is such a wonderful story—thank you for sharing it! We’re so glad Grant was able to help turn what could’ve been a stressful delay into a smooth and friendly experience. It means a lot that he was able to adjust things for you and still take the time to chat and make you feel at home. We’re truly grateful for your recommendation to your family, and we’ll be here anytime you're back in town. Have a wonderful Stress-Free day!
We have been servicing our cars here for several years and have been very satisfied with the staff and the work. I really like that they send photos of any issues with our cars, it helps us in the decision process.
Business response:
We really appreciate your continued trust over the years—thank you! It’s great to hear that the photo updates have been helpful in making service decisions. That kind of transparency is exactly what we aim for. Always happy to have you in, and hope you have a wonderful Stress-Free day!
I was referred by a friend and even the first phone call to setup an appointment was gracious. I was coming in for brakes and asked for an overall inspection. Grant showed me photos of the problems identified by the mechanic, and helped me prioritize what needed attention that day.
Business response:
So glad to hear your first experience with us started off on such a positive note—thank you for sharing! It’s great that Grant was able to walk you through everything with photos and help you make the best call for your vehicle that day. We love that kind of clear, no-pressure communication, and we’re really happy it made a difference for you. Hope to see you again, and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto / Neighborhood Car Care
How is Stress-Free Auto / Neighborhood Car Care rated?
Stress-Free Auto / Neighborhood Car Care has a 4.7 star rating with 522 reviews.
When is Stress-Free Auto / Neighborhood Car Care open?
Stress-Free Auto / Neighborhood Car Care is closed now. It will open at 8:00 a.m.