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Stress-Free Auto / Neighborhood Car Care
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I was very happy with their service and treatment! Highly recommend Stress-Free. I feel that they are honest and fair.
Business response:
Thank you! We’re so glad you felt well taken care of and that the honesty and fairness stood out. We truly appreciate the recommendation. Have a wonderful Stress-Free day!
Yesterday was my second preventive maintenance visit and the high level of workmanship and customer service remained consistent, the same as my first visit from a few months ago. Thanks to Grant and company! Keep up the excellent work!
Business response:
That’s wonderful to hear—thank you! We’re so glad your second visit lived up to the first and that Grant and the team continue to deliver the same great care. We truly appreciate your trust and kind words. Have a wonderful Stress-Free day!
This place is Amazing!!! Awesome Service from call center asking questions and scheduling, to the shop to Mike and his team,1 . Great service the Besting thing is Veteran Owned. Being a female. I'm not knowledgeable when it comes to cars But Mike is so professional and I feel at ease right away that they will take care of my car. Thank you so much! finally I found home when it comes in taking care of my car. Very Great full I found this place, very reasonable and professional. Thank you for Great service. .
Business response:
Thank you for such an amazing review! We’re so glad the whole experience—from scheduling to working with Mike and the team—made you feel comfortable and confident in the care your car received. It’s wonderful to hear our veteran-owned shop, professionalism, and fair pricing stood out to you. We’re honored to be your new go-to for car care. Have a wonderful Stress-Free day!
One of my favorite trusted places to take my cars and trucks. I own a business so need quality work at fair pricing. They also are so awesome with excellent customer service.
Business response:
That means so much—thank you! We’re honored to be a trusted go-to for your cars and trucks, especially knowing how important quality and fair pricing are for your business. We’re also thrilled the customer service has stood out. We truly appreciate your support. Have a wonderful Stress-Free day!
Mike was great. He helped me with pricing and transportation needs while I waited for my car. My car is running great now. Thank you!
Business response:
Awesome to hear Grant took great care of you! We’re glad your car is running smoothly and appreciate your kind words. Thanks for your support—have a wonderful Stress-Free day!
First of all: it is open on Sundays. Which is good for many obvious reasons. Secondly, great service advisor, name Grant, in the Mission Viejo shop. He is knowledgeable, and very professional. No extra charge. No attempts to force you in extra spending on unnecessary repaits. Good work environment, clean and roomy. And, of course, a fast and quality job.
Business response:
We really appreciate you taking the time to share this! Grant and the team at Mission Viejo will be so happy to hear your kind words. We’re especially glad the Sunday availability and straightforward service made things easy for you—no pressure, just honest help and quality work is exactly what we aim for. Thanks again for the trust, and we hope to see you back whenever your Honda needs anything. Have a wonderful Stress-Free day!
Everyone at stress free auto, truly made my experience stress free! They were very clear with their recommendations and they didn't try to play any tricks on me. Thank you!
Business response:
That’s so great to hear—thank you! We’re really glad the team made your visit feel easy, honest, and truly stress-free. Clear communication and no pressure are what we’re all about, and we’re happy you felt taken care of. We appreciate you taking the time to share your experience, and we’ll be here whenever you need us next. Thank you and have a wonderful Stress-Free day!
Great Service and always very thorough and upfront with everything! Their pricing is very fair and they always honest with what you need! Mike and his team are A+. I send all of our cars there! :-o)
Business response:
Thanks so much for the awesome feedback! We’re really glad to hear you’ve had consistently great service and that you appreciate the honesty and thoroughness—that’s exactly what we strive for. Mike and the team will be thrilled to hear your kind words! It means a lot that you trust us with all your cars. We’ll be here whenever you need us. Thank you and have a wonderful Stress-Free day!
Took my car here because it had good reviews, local to me, and worked with my warranty for my BMW. These guys, Mike & Grant are seriously the best. They have gone above and beyond not only with keeping me in the loop, but also working with the horrible warranty company. (NEVER sign up for Fidelity extended auto warranties, not only are they hard to get ahold of but are very difficult to work with. All of the repairs and maintenance this shop has done has been great, and they treat every customer kindly and provide tons of ... read more
Business response:
Thank you so much for this incredible review! We’re really glad you chose us based on the reviews—and even more glad that Mike, Grant, and the team were able to live up to your expectations. Working with warranty companies can definitely be a challenge (we hear you on Fidelity!), so it means a lot that you felt supported and informed through the entire process. We’re thrilled to know the repairs and maintenance on your BMW were done right, and that you felt genuinely cared for along the way. That’s exactly the experience we... read more
Frequently asked questions about Stress-Free Auto / Neighborhood Car Care
How is Stress-Free Auto / Neighborhood Car Care rated?
Stress-Free Auto / Neighborhood Car Care has a 4.7 star rating with 522 reviews.
When is Stress-Free Auto / Neighborhood Car Care open?
Stress-Free Auto / Neighborhood Car Care is closed now. It will open at 8:00 a.m.