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Stress-Free Auto / Neighborhood Car Care

4.7

About this business

Location details

23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.7522 reviews
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Lollipops G.'s profile image
Lollipops G. 
rating
a month ago

The vehicle was ready when promised. Grant was friendly and professional as usual. I have taken my vehicles there several times and never been disappointed. 

Business response:

Thank you for sharing your experience! We're glad to hear that our team’s professionalism and expertise made a positive impression. It’s important to us to be honest with our customers, so we’re happy we could save you from unnecessary work. Knowing you can trust our advice is exactly what we aim for. We’re here whenever you need us—have a wonderful Stress-Free day! 

David S.'s profile image
David S. 
rating
a month ago

This a really good place to do maintenance and repair. They are taking care of all the cars in the family. Grant is a great and easy person to work with. 

Business response:

That’s so great to hear—thank you! We love knowing we’re the go-to spot for your whole family’s car care. Grant will be happy to hear your shoutout—he’s all about making things smooth and easy. We really appreciate your trust, and hope you have a wonderful Stress-Free day!  

Scott L.'s profile image
Scott L. 
rating
a month ago

Grant and Tim were incredible. Best shop experience of my life! They saved our bacon and our vacation. On Saturday afternoon of Labor Day Weekend, our Motorhome lost its serpentine belt on I-5. We called a dozen shops. Most didn't answer. The rest were closing soon for the long weekend. We called Stress Free Auto and Grant answered. He said they would take care of us first thing Sunday morning and suggested to have the tow truck drop the car in their lot. We "camped" on the street on front of the shop. Grant and Tim arri... read more

Business response:

Wow — thank you so much for sharing this! We’re beyond glad that Grant and Tim were able to come through for you when you needed it most. Breaking down during a holiday weekend is never fun, but hearing that they helped save your vacation and got you back on the road so quickly is exactly what we love to hear. It’s stories like this that really remind us why we do what we do — making even the most stressful situations feel manageable (and maybe even a little bit better). Huge thanks again for the kind words and the recommen... read more

Ashley L.'s profile image
Ashley L. 
rating
a month ago

Great service. Open conveniently, Sat and Sunday. Offer Lyft service for drop off and pickup. Customer service is great! Shout out to Grant, very patient with my tedious questions. Highly recommend! 

Business response:

Thanks so much for the awesome feedback! We’re glad the weekend hours and Lyft service helped make things more convenient — that’s exactly what we’re here for. Big shoutout to Grant for being patient and helpful — he’ll be happy to hear he made a difference! Really appreciate the recommendation! Thank you and have a wonderful Stress-Free day!  

Natassia N.'s profile image
Natassia N. 
rating
a month ago

Very impressed! Got a same day appointment and was out within an hour! Just found out about this place and will definitely think about using them in the future. 

Business response:

Love hearing that — thanks so much! Same-day service and a quick turnaround is what we aim for, and we’re really glad we could deliver that for you. We’d be happy to help anytime you need us in the future! Thank you and have a wonderful Stress-Free day!  

Barbara ..'s profile image
Barbara .. 
rating
a month ago

I like the pictures. Helps to see what's going on. But stop sending a text at 7 am on Sunday. Please. 

Business response:

Glad to hear you had a smooth and hassle-free visit! Collin will be happy to know he made your experience a great one. And yes, we do love our purple! Thanks for your support, and we look forward to seeing you again. Have a wonderful Stress-Free day! 

Lollipops G.'s profile image
Lollipops G. 
rating
a month ago

Mike was professional and my vehicle was ready when he said it would be. Kept me updated with the progress of my vehicle. 

Business response:

Thank you for sharing your experience! We're glad to hear that our team’s professionalism and expertise made a positive impression. It’s important to us to be honest with our customers, so we’re happy we could save you from unnecessary work. Knowing you can trust our advice is exactly what we aim for. We’re here whenever you need us—have a wonderful Stress-Free day! 

Mindi L.'s profile image
Mindi L. 
rating
a month ago

Stress Free Auto Care is hands down the BEST auto shop I've been coming here for 8 years. The team is professional, friendly, and lives up to their name the process was 100% stress-free. They explained everything clearly, gave me honest recommendations (without trying to upsell me on things I didn't need), and kept me updated throughout the service. The work on my car was done quickly, efficiently, and with real attention to detail. I left feeling confident that my car was in the best hands. It's so rare to find an auto c... read more

Business response:

Mindi, it's great we could get such a big item crossed off your list! Thanks for showing your support of the service and work we provide our customers. We'll be here to help you with all of your car needs in the future. Drive safely, Karin K., Owner and the Team at Neighborhood Car Care 

Anniiee B.'s profile image
Anniiee B. 
rating
a month ago

The team was very communicative and timely. I appreciated how detailed they were in explaining the issues with my car. 

Business response:

Thank you! We’re so glad the team’s clear communication, timeliness, and detailed explanations made your experience a positive one. Have a wonderful Stress-Free day!  

Frequently asked questions about Stress-Free Auto / Neighborhood Car Care

How is Stress-Free Auto / Neighborhood Car Care rated?

Stress-Free Auto / Neighborhood Car Care has a 4.7 star rating with 522 reviews. 

When is Stress-Free Auto / Neighborhood Car Care open?

Stress-Free Auto / Neighborhood Car Care is open now. It will close at 4:00 p.m.