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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Large comfortable room. Air conditioning worked great. Super comfortable mattresses. Good TV. Convenient location.
Business response:
What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to Welcoming you back to the hotel in the near future!
特に不満はありません 夏休みシーズンだったので、夜遅くまで騒いでいる子供若者が多かったけれど、ホテル自体はお値段なりの快適さだったので不満はありません。ミツワに近いのが個人的には便利です。朝食エリアにご飯とふりかけ、味噌汁の用意がありますが、ふりかけ容器はほぼ空でご飯も美味しそうには見えず、一度も手を付けませんでした。
Business response:
We apologize that you had an issue with out breakfast. But glad you overall enjoyed your stay here. We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience and it is apparent in this case, we fell short. For the inconvenience it caused, we sincerely regret that it occurred. We look forward to exceeding your expectations on your next visit with us.
Our room was not cleaned either of the two days we were there. New towels and bed straightened on the second day after my husband kept requesting service.
Business response:
We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience. For the inconvenience it caused, we sincerely regret that it occurred. We will make sure housekeeping is notified about this situation and again sorry.We look forward to exceeding your expectations on your next visit with us.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Cleanness, friendly staff, good price, good location
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,472 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.