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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Was great no issues to report
Business response:
Hello Michael, Thank you for choosing us during your visit, we are glad that you had a good experience. We hope we can get a 10/10 next time you visit us.
Clean rooms and a helpful staff, Hot breakfast too.
Business response:
Dear our valued guest, Our housekeeping team worked very hard to make sure you had a clean room. We are always happy to help you. And as always our yummy hot breakfast is waiting for you every morning.
room was great but the breakfast was not up to par
Business response:
Hello Sue, Thank you for your feedback. We are happy you enjoyed your room. We will take your input and try to improve breakfast to the next level.
Business response:
We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience it caused, we sincerely regret that it occurred. If you give us a chance to earn back your trust, we look Forward to exceeding your expectations on your next visit with us.
Vending machine charged me and no product was dispensed ( in my case a bottle of water)
Business response:
Dear our valued guest, Thank you for the 5-star review despite having an issue with the vending machine. We will contact the vendor and inform them to take a look at the machine. Thank you for choosing us, we will see you in the future.
We spent the night when our flight was cancelled. They offered a shuttle to and from the airport which was great and the rooms were clean. They also had a decent breakfast.
Business response:
Dear our valued guest, Thank you for your feedback, we are delighted our shuttle, rooms, and breakfast were up to your expectations. Stay with us on your next trip, we will wow you again.
Business response:
Dear our wonderful guest, The team thanks you for the 10/10 review. You deserve a great stay all the time. We are happy to make you happy every time you are visiting our area.
shuttle service to and from airport went well and driver was friendly; breakfast was good
Business response:
Dear our valued guest, All our drivers are friendly and courteous; they will be happy to take you to the airport on your next visit. Make sure you wake up early to have our delicious breakfast in the morning too
Convenient to the airport. Airport shuttle and parking
Business response:
Dear our valued guest, Thank you for your positive feedback. I am so glad you enjoyed our O'Hare airport property. We would love for you to come back and visit us again on your next trip.
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,473 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.