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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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The property was clean & spacious. The staff was extremely helpful & pleasant. I will use this motel every chance I get when in Chicago again!
Business response:
Hello Maribeth, Thank you for being our voice; your positive comments motivate us and make you entitled to a five-star satisfaction. Thank you again,
Like the service, the location I don’t like that you don’t have the internet usb receptacle in the room
Business response:
Hello, We appreciate your feedback; we are happy to provide ultra high-speed wifi in every guest room. We apologize, wired LAN cables are no longer part of our connectivity mission. Thank you for staying with us.
Great value! Good staff and excellent location Kkkkkkk
Business response:
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Enjoy the best value throughout the year.
Business response:
Hello Mimi, We appreciate your 10/10 feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us! We will be happy to earn another 10/10 experience
Business response:
We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience it caused, we sincerely regret that it occurred. If you give us a chance to earn back your trust, we look Forward to exceeding your expectations on your next visit with us.
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us again!
Great stay!! Everything was fabulous, especially the breakfast and the bed/linens! We really liked the popcorn available in the lobby too. Only issue was shower temp. It took a really long time to get hot water, but it was very cold outside so that could have been a factor.
Business response:
Hello Elizabeth, You are fabulous! Your kind words and feedback make us a happy team. Isn't the popcorn the nicest touch?! Thank you for choosing us
Heater not working It was good. Comfortable. Only thing I didn’t like was the heater was not working. Overall it was fine. I was cold trying to sleep.
Business response:
Hello Ana, We want to thank you for your feedback. While we wish you had a better experience, it is a feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short and didn't check your heat For the inconvenience it caused, If you give us a chance to earn back your trust, we look forward to having you in the summer. Chicago is the best in the summer.
The room was clean and had a comforting appeal. Balcony was nice to have also.
Business response:
Thank you for your positive comments. We are so glad to hear that you enjoyed our clean and comfortable rooms! We hope your next stay is just around the corner. Call us if there is anything we can help you with!
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,472 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.