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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us again!
I liked the hotel.. I might stay there again except the hotel room door was really hard to open every time I tried to enter my room. It was such a big problem that I didn’t ever want to leave the room because I wasn’t sure I could get back in, I travel frequently on my own so I know how to open hotel room doors. Other than that nice place. Tons of pillows 👍
Business response:
Dear our valued guest, Thank you for taking the time to provide us with feedback, We apologize, issues with the door lock might happen during your stay, we do our best to prevent such issues. We wish we were given the chance to fix it immediately. Please, next time report any issues to the front desk. We are glad the you found our pillows comfortable :D
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us again!
No problems,we had a good time in Chicago. This was a good deal,great location good breakfast.
Business response:
Hello Duane, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to Welcoming you back to the hotel in the near future!
It was a nice place but I reserved a room with a balcony and it didn’t have any chairs or table if I new I was just paying for a view of the traffic I would of booked us elsewhere
Business response:
Hello Emma, Thank you for booking our suite with the balcony. We will take your feedback into consideration and look into getting appropriate furniture for the balcony outside. Thank you for caring and taking the time to share your experience
Clean, nicely maintained. decent gym and free breakfast is a plus. good location.
Business response:
Hello Jay, We appreciate your feedback; we are glad that you are mentioning our top-notch facilities. We will continue to maintain our clean hotel for lovely guests like you
Quiet and comfortable, which was just what I needed at the end of a stressful day; friendly staff
Business response:
Hello, My friendly staff is happy to make your day anytime you are back in town. Our quite beds and quite rooms will be waiting too :)
Business response:
We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience it caused, we sincerely regret that it occurred. If you give us a chance to earn back your trust, we look Forward to exceeding your expectations on your next visit with us.
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us!
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,472 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.