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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Business response:
Hello Teresa, Thank you for your feedback, we hope on your next visit we get a 10/10.
Business response:
We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience it caused, we sincerely regret that it occurred. If you give us a chance to earn back your trust, we look Forward to exceeding your expectations on your next visit with us.
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us again!
Keys were not working twice and, somebody was in the room where we were given keys to upon check in. Staff was friendly and helpful.
Business response:
Hello, Our staff thanks you for the kind words, we have received feedback regarding our keys. We had our technical team reprogram the machine. We are sorry that your keys didn't work. Please give us another chance to wow you again.
Glad I picked Comfort Inn Very nice staff. Comfortable and clean rooms.
Business response:
Hello Jeanne, Thank you for the kind words; we are glad to have you as a guest as well. Our housekeeping department works hard every day and appreciates your positive feedback.
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us. We will do our best to earn a 10 next time.
Room was clean and cozy while having the balcony was a plus.
Business response:
Hello, Our clean and cozy rooms always welcome you back whenever you are in the area. Revisit us and enjoy our hotel one more time.
Business response:
Hello Adam, Thank you for providing feedback, We hoped for a 10/10, but we appreciate your honesty. We will use this feedback to remind us that no one is perfect and there is always room for improvement.
Business response:
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book us!
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,472 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.