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Sue Botelho at Waterstone Mortgage NMLS #262520

5.0
  • Mortgage Lenders
  • Fort Walton Beach, FL

About this business

FinanceMortgage Lenders

Meet Sue Botelho: Your Trusted Mortgage Expert in the Panhandle Sue believes there is nothing more rewarding than helping people achieve their dreams, and for many, owning a home is a big part of that dream. She loves being part of the joy when a homebuyer closes on their new home and knowing that her expertise helped make that happen smoothly and on time. It’s not just the buyers who are happy — Realtors, too, appreciate a seamless process that leads to timely closings. With over two decades in the mortgage industry, Sue ... read more

Location details

123 Staff Drive Northeast, Fort Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0176 reviews
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hoepfl2's profile image
hoepfl2 
6 years ago

I knew from the start I was in superior hands with Sue and her team at Waterstone Mortgage. While others worried if their loan would be done in time, I spent time figuring out what furniture would go where! 

Business response:

Thank you. We are glad you had such a great experience working wth Sue and her team! 

ShaneSuber's profile image
ShaneSuber 
7 years ago

I have used Sue for the purchase of both of my properties. She and her team are amazing and work extremely hard! I would Highly recommend Sue and Waterstone! 

Business response:

Thank you for your review! Hard work certainly makes for a smooth lending process, and we're glad that you had such a positive experience with Sue. Don't be a stranger! 

zuser20170120195204276's profile image
zuser20170120195204276 
7 years ago

Sue took over a loan that had fallen apart and with her experience she saved it. Her skill and knowledge allowed her to think of a way around a road block the other finance team could not maneuver. Her energy and drive is out of this world. The communication with me was spot on, even for a needy person like me. 

Business response:

Thank you for your review, Lars! We're so glad that Sue's knowledge and expertise helped you through your lending process. Open communication is a must! We hope to work with you again in the future. 

zuser20140628174950417's profile image
zuser20140628174950417 
7 years ago

Waterstone Mortgage Corporation members were very professional and provided great service. I recommend them to anyone who needs help on purchasing a home and applying for a loan mortgage in the Crestview and Fort Walton Beach, Florida area. Thanks for all the help Sue Botelho! 

Business response:

Wow, thank you for your kind words! We're thrilled to hear that you enjoyed working with Sue and her team. Don't be a stranger! 

matthew coltrin's profile image
matthew coltrin 
7 years ago

Sue, from Waterstone Mortgage did a phenomenal job helping me secure a loan. She answered our questions, followed up with us from time to time and most importantly secured the best possible interest rate despite fluctuating market. She made the process smooth and easy as it could be. Highly recommend her to others. 

Business response:

Thank your for your review, Matthew! Our team is so glad to hear that you found a great partner in us. A low interest rate is always a bonus, too! We hope to see you soon and want you to know we are happy that you are loving your new home! 

wmacja's profile image
wmacja 
7 years ago

Sue did a wonderful job of keeping us informed throughout the process. We had a very tight timeframe to get the loan processed. Sue and her team did an excellent job and we close on the date we requested. 

Business response:

Thank you! We are happy to hear Sue kept you informed throughout the process, we hope to work with you again in the future! 

mark l barfield's profile image
mark l barfield 
7 years ago

Sue and her team are amazing. We used them to purchase out home in Florida back in 2012. When I got a job offer and took it in Atlanta initially I was worried we were in separate states. To be honest I never even noticed. Things were done electronically which was actually easier than the first time as I dropped everything by her office whenever she needed more paperwork. I would definitely recommend them to anyone who is purchasing a home and will use them again if we ever decide to change homes. 

Business response:

Thank you, Mark! It is important to work with a lender who understands your specific needs and we are happy to hear Sue made the purchase process easy for you. We hope to work with you again in the future! 

dkuehner3's profile image
dkuehner3 
7 years ago

She worked with me very well. I called her everyday to ask random questions. She never seemed to get annoyed or anything. Also I work a weird shift so we mainly talked through email because that was what was best for me and I always got a clear quick response. 

Business response:

Thank you for the five stars! Having experience mortgage professionals working with you is important for a successful mortgage process! We are so happy to hear about your great experience with Susan and her team. We hope to work with you again on your next purchase or refinance! 

kschmidt430's profile image
kschmidt430 
7 years ago

Working with Sue at Waterstone was so easy! Her and the team were amazing from start to finish and she is STILL helping us even now! The professionalism that they show is top notch! Highly recommended! 

Business response:

Wow! Thank you for sharing your great experience! It is great to hear that Sue and her team have provided a top notch loan process and still continue to provide excellent service even after closing! We hope to work with you again soon. 

Frequently asked questions about Sue Botelho at Waterstone Mortgage NMLS #262520

How is Sue Botelho at Waterstone Mortgage NMLS #262520 rated?

Sue Botelho at Waterstone Mortgage NMLS #262520 has a 5 star rating with 176 reviews. 

When is Sue Botelho at Waterstone Mortgage NMLS #262520 open?

Sue Botelho at Waterstone Mortgage NMLS #262520 is closed now. It will open tomorrow at 9:00 a.m.