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Blvd. Kukulcan Km 5.8, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Not impressed at all!! I would not recommend anyone to go to this hotel. I booked my honeymoon at the Sunset Lagoon and did not even recieve the same room that I saw on the online brocure. It was so bad me and my husband had to leave the day after and book another hotel.
Worst hotel service Did not include whatvi asked for and the staff was very rude and ignored us and also they always wanted tips for NOTHING!!!
Worst of the Worst Front desk staff are terribly rude (woman) and insolent (unprovoked); and except for the maids all have a bad attitude; bad service and bad everything. I would never go back nor recommend this place even if it were offered for free. We were 5; and were given only one bed. 3 of us had to sleep on a couch that was dirty and like a rock. I can go on but it gets frustrating when you pay in full and have to tolerate a lot of crap because they got you!
Sunset Marina Resort & Yacht Club has a 4.3 star rating with 4,196 reviews.
Sunset Marina Resort & Yacht Club is open now. It will close at 6:00 p.m.