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Superior Fence & Rail
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Timely. Professional. Quality
Business response:
Hi David, Thank you so much for taking the time to leave this great rating! We appreciate your business. Please let us know what we can do for you in the future!
The installers did a good job they were professional and timely. The fence looks good.
Dylan, the salesperson, was thorough in explaining the process and answering questions. The crew who came to install the fence worked non-stop. I was amazed at how much work they did in a short amount of time. The paperwork and billing process was organized and well communicated.
Awesome work
Dave was great and a pleasure to meet! The 2 employees that put the fence were on time and did a great job the 1st day here! 2nd day I’m not sure what happened but the last part on the fenced worked on was less adequate and a third employee had to come back to complete the work. He was awesome and very cordial! If you had all your employees like him that were as efficient as he was, Superior Fencing would be better for it! Thanks to Dave, Abby and the 3rd guy All 3 made it a great experience
We got a fence installed by Superior Fence and Rail in Charlotte, NC - it was a tricky job and took a number of days. The guys who came to install - Tyler and James - were excellent. They really knew what they were doing, they were good at communicating communicating issues and talking though options and solutions. They work very, very hard and the finished product looks great. Had some difficulty on the sales side. Their planning and change request system is very rigid and you don't see an itemized list of what each linear ... read more
They did an incredible job designing and installing our fence. Very happy with how our fence came out and the process! I highly recommend them :-)
Business response:
Thank you for your kind words! We are so happy that you are happy with your new fence. - Superior Fence & Rail
There were some communication issues with fence design at the beginning and had initial problems with gate and mechanisms. All was resolved in a timely manner. We love our new fence and have had many compliments on it. Highly recommend Superior Fence.
Business response:
We apologize for any communication issues and initial problems with the gate. We are glad to hear that everything was resolved in a timely manner and that you love your new fence. Thank you for recommending Superior Fence & Rail Central Texas.
The bidder was very professional and gave us a good price and scheduled the installation fairly quickly. The installer, however, came on his own without a helper. Fence panels are extremely heavy and getting a good, proper, level installation really requires two people. I ended up helping the installer haul the fence panels to the backyard and held up panels while he screwed them in. The job was done quickly and is satisfactory. But we are a little disappointed in some aspects of the installation, including the height above ... read more
Business response:
Thank you for leaving us a review, Paul. We appreciate your feedback, and if we can do anything to earn a better fence installation service rating in the future, please feel free to give us a call at (941) 203-3224. It is our goal to always improve -- calling us would be much appreciated so we can adjust accordingly. Thank you.
Frequently asked questions about Superior Fence & Rail
How is Superior Fence & Rail rated?
Superior Fence & Rail has a 4.8 star rating with 18,559 reviews.
When is Superior Fence & Rail open?
Superior Fence & Rail is closed now. It will open tomorrow at 9:00 a.m.