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Superior Fence & Rail
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the initial consultation with “Zak”” to the installation by Julio and his teammate this was an excellent experience. The HOA/city approval process was a bit more involved than normal because of installation site. But Zak was very helpful and patient. The job was completed on time on the scheduled days. Julio and his teammate were respectful of the property and cleaned up at the end of each day. I would wholeheartedly recommend Superior Fence and Rail.
I have had issues with this company from the very beginning. But Theodore Marler gen mgr promised me everything would be okay. But that was an empty promise. Between Becky office admin and David the supervisor, I have been lied too so many times. They have not honored the warranty. My installation started on 9/20/23. I contacted them to address the issues with the fence and finally David came out and made things worse and he keeps lying about when he will be back out fix things. Sent email & LinkedIn message to Zach Peyton... read more
I and my wife are very pleased with our fence. Our three-man crew were professional, worked neatly and efficiently on a long fence with two gates and a double gate on the driveway as well as hills to manage. I think we have the best fence in our town - probably the county.
Business response:
Hi Patrick, we are humbled by the great review and you pointing out that Superior Fence & Rail probably installed the best fence in the Country at your home. It is very important to us that you are pleased with our service and your fence. Thank you and enjoy your fence. Please do not hesitate to contact us for all your future fencing needs!
We needed a fence to keep the deer out of our garden. So we got a hold of Superior Fence to see what our options were. The folks at Superior Fence were the ultimate professionals. From Phillip who came out and gave us an estimate for the work, to Angela who was always available to answer my questions, and to Alex who made multiple trips to our property to ensure the job was completed just the way we wanted. I would recommend Superior Fence to anyone that is planning to do fencing on their property. Thanks to a great staff fo... read more
Business response:
Wow--thank you! We really appreciate your feedback and the opportunity to build your fence!
The team arrived on time, explained everything well, did the work and made sure everything was as clean as when they arrived.
The workmanship was good and fence done in a timely manner.
I spoke with Stacy Milan at Superior Fence and she said as a one time courtesy she would send out someone to replace all the bad boards. She told me the guy would contact me when he was coming. He showed up at my front door when I was not home at a doctors appointment. She messaged me saying that since I was not home for the one time courtesy I would have to pay for him to come to replace the boards. I have not had the fence a year. I told her I cannot living on just SS check have to pay. I would not recommend this fence com... read more
I recently had an automated security/privacy gate installed at my home in Charlotte, NC.by Superior Fence and it looks and works great! The team (Kenny, Justin, Rudi and Alan) are very professional and efficient. I explained what I wanted and they made sure I got exactly what I wanted. I will do business again with Superior Fence and Rail. Robert Hall
Very impressed with the work of Timothy and Omar. Day one of instal they did a great job setting up. Day 2 of install Timothy did an amazing job by himself finishing. Work was very well done!
Frequently asked questions about Superior Fence & Rail
How is Superior Fence & Rail rated?
Superior Fence & Rail has a 4.6 star rating with 5,429 reviews.
When is Superior Fence & Rail open?
Superior Fence & Rail is closed now. It will open tomorrow at 9:00 a.m.