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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Car was sold to someone else while I was test driving.
Business response:
Robert, thank you for your feedback. We inventory very high demand vehicles and it causes our online inventory to change pretty frequently. While you were driving we sold it on select site, it was unfortunate you were driving the car at the time. If you would like to discuss further please contact Brent Adkisson, General Manager at 833-967-0021.
Took two days to replace the drivers seat for a failed heated seat circuit after waiting one month to get parts. They gave me a loner car but was not told it would take two days until after the car was brought in and waiting awhile. Very poor communication. Work was completed well. .
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact Brent Adkisson, General Manager at 833-967-0021.
Service Tech did not review recommended findings from inspection. Several Caution items listed with pricing however we did not verbally discuss repairs or recommendations on this visit. Service Tech may have been busy??
Business response:
Hello, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our general manager, Brent Adkisson, at 833-967-0021 at your earliest convenience.
My car came back with tire pressure error and now another error for my head lights and they didnt even vacuum my floor mats
Business response:
We are sorry to hear that you felt things were not finished properly, we want to offer professional and customer focused service. Please reach out to our general manager, Brent Adkisson, at 855-658-2703 at your earliest convenience.
Horrible ! I was told to allow my car to be repod let it sell at auction and then buy a new car. So they suggested I mess up my credit , just to get a new car. And I would still have two car payments. How selfish Rashad!
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience.
Terrible experience! Wasted my time
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience.
Slow response the vehicle was sold before I could view it, could not get a sales person to get back with me
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience.
When in for a bulb change and 2 hours later came out with a list of things my car may need service on. Next time I'll be sure to have someone else change a bulb.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 5,539 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 8:00 p.m.