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Surf City Nissan
- Car Dealers
- Huntington Beach, CA
About this business
Location details
17331 Beach Blvd, Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Went to this dealership to look at a juke. I already had a deal through the bank so all I had to do was find the car. The salesman talked me into letting them see if they can give me a better deal. Huge mistake. Comes back with a monthly car payment 100 dollars higher than what I already had. So when I decline and asked for him to give me the offer he tried to guilt trip me and asking me if he didn't do his job right. Blah blah. He was a young kid that had only been there 8 months. The dealership taught him well. But not eve... read more
Business response:
Hi Tommy, we are so sorry that you didn’t have a good experience when you came in to look at a Juke. We’d hate to leave you feeling like you were taken advantage of or wasted your time in any way. We’d like to talk with you and see what we can do to make this right. Please contact our Customer Advocacy Manager Evelin Rodriguez at evelinr@kengarff.com or (714) 500-6033.
Worst experience. I was told via email that they could make a deal work for us, as my family has purchased several cars from Surf City (5 between myself, my sister and my dad). I made it clear this had to be set in stone because I was bringing down my two babies with me. We get there and the sales manager continuously makes me feel very low, putting down my credit score - totally unprofessional. They wouldn't budge on their sticker price, saying the best they could do was lower their interest rate to a rate I should only get... read more
Business response:
Hi Brittany, We apologize if you had a bad experience here and left feeling taken advantage of. We value you as a customer, and we'd hate to leave you feeling that you were disrespected in any way. We'd like to speak with you and make this right. Please contact our Customer Advocacy Manager Evelin Rodriguez at evelinr@kengarff.com or (714) 500-6033.
Shady operations here, won't sell advertised car for advertised price. This place is full of just deception, avoid like the plague.
Some shady ass motherfuckers :) false advertising is illegal. Y'all should check out all the lawsuits FTC settles each year. This dealership advertises false msrp. And once you're in the door they change the price. Too bad for them I have copies of all of their false ads :)
Had my tires rotated there. Good thing I only lived a block away, because they forgot to tighten the lug nuts on one of my wheels!
Horrible dealership and horrible customer service. I would give this place a "0" if I could. Ontop of that the employees drive the customers cars freely for personal use! Don't waste your time here.
Worst dealership I've been too in my life AND I WORK AT ONE!!! I have never been so mistreated and misguided at any other car buying experience. I went there to have my car traded in and talked to David and bought a 2015 altima. From the very beginning there were problems. We haggled on the price and decided on no money down, agreed. Got sent over to finance and I told David I did not want the extended warranty, that was now on the financing screen, the price we discussed was off. They fixed it but if I didn't take the time ... read more
Warning! Worst dealer ever! Stay away!!!!!! Be warned! These people are vultures!
Business response:
Giancarlo, We're sorry you have negative feedback about our dealership. We would like to hear more about what happened and see what we can do to make it right. Please contact our Customer Advocacy Manager Yesenia Rojas at YeseniaR@Alhambranissan.com or (714) 500-6000.
Frequently asked questions about Surf City Nissan
How is Surf City Nissan rated?
Surf City Nissan has a 4.1 star rating with 2,388 reviews.
When is Surf City Nissan open?
Surf City Nissan is open now. It will close at 9:00 p.m.