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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,067 reviews
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2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
3 years ago

My Service Representative, Dave Greathouse, was EXCELLENT!!! As always, he provided great service while being very pleasant, polite and courteous!!! 

Business response:

Thanks for the positive review! 

2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
3 years ago

Surprise FORD and Advisor Evan Welles and Ford Technicians always deliver Five Star satisfied customer service to us each and every time. Charles & Phyllis Mitchell 

Business response:

Thanks for the positive review! 

2022 FORD F350 SUPER DUTY Shopper's profile image
2022 FORD F350 SUPER DUTY Shopper 
3 years ago

Nice and friendly atmosphere 

Business response:

Thank you for the positive review! 

2019 FORD EXPEDITION XLT Owner's profile image
2019 FORD EXPEDITION XLT Owner 
3 years ago

Great, wonderful, kept us informed. 

Business response:

Thank you for the positive review! 

2018 LINCOLN MKZ RESERVE Owner's profile image
2018 LINCOLN MKZ RESERVE Owner 
3 years ago

Clean waiting area. Staff friendly, kept me informed of progress. 

Business response:

Thank you for the positive review! 

2022 FORD EXPLORER XLT Owner's profile image
2022 FORD EXPLORER XLT Owner 
3 years ago

Nice folks most are very polite. Parts dept could be more helpful. Had to wait 15 minutes for guy to get off phone 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2015 FORD F150 Owner's profile image
2015 FORD F150 Owner 
3 years ago

Professional and polite, answered all concerns and made repairers in a timely manner. 

Business response:

Thank you for your positive feedback! 

2021 FORD F250 SUPER DUTY Shopper's profile image
2021 FORD F250 SUPER DUTY Shopper 
3 years ago

Had a great selection if vehicles. They had the truck i wanted. The salesman was knowlegable and friendly. Overall it was a very pleasant buying experience 

Business response:

Thank you for your positive feedback! 

2017 FORD EXPLORER PLATINUM Owner's profile image
2017 FORD EXPLORER PLATINUM Owner 
3 years ago

Awesome service, friendly, professional staff, positive experience. 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,067 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.