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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Received the service I expected.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Great service quick and professional.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
They kept my car longer than expected wasn't happy
Business response:
Were disappointed to hear you werent satisfied with your service visit and wait time. We do appreciate your patience as our service drive has been experiencing higher traffic which correlates to longer waits on parts, we are doing our best to accommodate our customers. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss your appointment further.
Thank you guys for such thorough and professional job.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
EXCELLANT, COURTIOUS AND RESPONSIBLE . NO PROBLEMS.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Great experience with Britnei at Surprise Ford! She was very helpful.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Pleasant, efficient, professional , and friendly
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Oil change was done quickly. Car status was delivered the next day via email.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
We had an appointment took 2+ hours for. Basic service of oil change. Why make an appointment?? Its been happened Over the last 3-4 times
Business response:
Were disappointed to hear you werent satisfied with the wait time on your vehicle. We would be happy to go over your appointment as well as our findings in your vehicle inspection report. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss this further.
Surprise Ford has a 4.2 star rating with 7,167 reviews.
Surprise Ford is closed now. It will open at 7:00 a.m.