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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,533 reviews
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2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
2 years ago

From the service advisor, Dave, to completion, all those I came in contact with where professional and the work was completed in a timely manner. Of course the issue with dealerships is the cost to the costumer. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2023 FORD F150 SUPERCREW Shopper's profile image
2023 FORD F150 SUPERCREW Shopper 
2 years ago

They make you feel, and treat you, like family. They made my buying experience painless and pleasant 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
2 years ago

EVERYTHING WENT WELL PEOPLE ARE VERY COOL 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2020 FORD ESCAPE SE Owner's profile image
2020 FORD ESCAPE SE Owner 
2 years ago

Great service and in a very timely manner from Kayla. Wonderful to see a female in the Service Department. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2013 FORD EDGE LIMITED Owner's profile image
2013 FORD EDGE LIMITED Owner 
2 years ago

Prompt check-in, timely/proficient service and attentive service advisor. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2016 DODGE DART SXT Shopper's profile image
2016 DODGE DART SXT Shopper 
2 years ago

Roger Hernandez, was very knowledgeable, professional and courteous. TY again 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Gary S.'s profile image
Gary S. 
2 years ago

On time delivery after service. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
2 years ago

They did a great job taking care of all my needs. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

Very professional. Work was completed as planned. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,533 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.