This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Excellent service and expedient!
Business response:
Thank you for your positive review!
Service was great, prompt and efficient. Advisor was pleasant to deal with , knowledgeable and courteous. I'll have no problem receiving service at this dealership in the future.
Business response:
Thank you for your positive review!
Friendly service advisors. Efficient (already had my work order ready.)
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
The service tech was very professional, friendly and polite. The service was thorough and performed in a very timely manner.
Business response:
Thank you for your positive review!
Great, friendly and professional service by everyone I came in contact with. Evan Welle my Service Advisor was helpful and informative answered all of my questions.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Very good overall,prompt ect
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I CAN ALWAYS COUNT ON A POSITIVE EXPERIENCE WHEN TAKING MY EXPLORER TO SURPRISE FORD FOR SERVICE. I AM LUCKY TO HAVE THEM CLOSE TO WHERE I LIVE.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
I had it in for a recall on a Saturday appointment but nothing was done because they may have had to keep it over the weekend. I have since received a letter from ford that my Edge didn't require service.
Business response:
We appreciate that you trust us enough to bring in your vehicle and can understand that this must be frustrating. We are sorry to hear that there was confusion regarding whether your vehicle had a recall on it or not. We are unable to identify you by this screenname but we would like to speak with you to make sure the recall does not affect your vehicle to match your Ford communication. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience.
it was great, great service.
Business response:
Thank you for your positive feedback!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,067 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.