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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great service. In and out in a timely manner.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Raymond promised less than an hour and a half and the car was ready in 45 minutes! Hurray!
Business response:
Thank you for your positive feedback, from all of us here at Surprise Ford!
Excellent service of 60,000 mile tune for a diesel Truck all fluids , tire rotation, and 26 point inspection.
Business response:
Thank you for your positive feedback, from all of us here at Surprise Ford!
Joe Hough is a phenomenal Srrvice Advisor that is the key to my desire with using Surprise Ford for my maintenance needs. He is honest, professional, and friendly.
Business response:
Thank you for your positive feedback!
Everything went well. Unfortunately at that time there was no coffee for the customers in the waiting area. Otherwise: tip top service !
Business response:
Thank you for your review!
Got my car done in a short amount of time.
Business response:
Thank you for your positive feedback!
Car was returned to us with the cabin filter on the floor and not put back. Mgmt instructed service to put a new one in at no charge to us.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 and we will do our best to make this better.
Service was excellent from beginning to the end. No complaints.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Service Advisor, Joe Hough, was very helpful, knowledgeable and professional. The facility is comfortable, spacious and clean with complementary drinks.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,067 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.