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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,533 reviews
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2021 FORD EXPLORER PLATINUM Owner's profile image
2021 FORD EXPLORER PLATINUM Owner 
2 years ago

Was able to work me into their busy schedule to replace my dead battery 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
2 years ago

The staff was great. The young man that helped me also ran it through the car wash. Really like Surprise Ford 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
2 years ago

Steve Rice was our service representative and coordinated the work on our 2020 Ford Escape. They did an outstanding job as always! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2021 CHEVROLET SILVERADO K1500 HIGH CTRY Owner's profile image
2021 CHEVROLET SILVERADO K1500 HIGH CTRY Owner 
2 years ago

Fast service, didnt have to wait on anyone to approach me or go find someone. Got directed to the service I needed for my vehicle. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
2 years ago

Great customer service!!!!!!!!!!!!!!!!! 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2023 FORD EDGE TITANIUM Owner's profile image
2023 FORD EDGE TITANIUM Owner 
2 years ago

Great customer service and clean waiting area. Everyone is nice and friendly. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 CADILLAC ESCALADE PREMIUM LUXURY Shopper's profile image
2021 CADILLAC ESCALADE PREMIUM LUXURY Shopper 
2 years ago

Great experience. The people we worked with were all great to deal with. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD F250 SUPER DUTY Owner's profile image
2022 FORD F250 SUPER DUTY Owner 
3 years ago

Quick is service under a hr wait 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
3 years ago

Love to get my car serviced here 

Business response:

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,533 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.