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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This was my second visit, and I had a different advisor this time. Thank goodness my first experience was very disappointing. This time was a whole new experience. Joe was my advisor and he answered all my questions,and even called me to let me know
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Good service and dealer provided all information on the used car we purchased.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Folks at Surprise Ford took care of any safety recalls and maintained my vehicle. Special thanks to Amil
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Great Service Advisor...David
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Service dept was great as usual, Joe H always very helpful, thanks
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Friendly, knowledgable, helpful, kind and efficient.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
I had an appointment on a Monday morning to service my truck. Ford was quite busy when I arrived, but I did get taken in and I asked for a time estimate for the work to be done. Well the time frame didn't work out so I was a bit miffed as I did have an appointment. When the service advisor came to get me, he told me there would be no charge today as I had waited too long. I was pleased and this means I shall return to Ford for servicing. Thank you Ford for acknowledging your error.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Took a bit longer than I expected but otherwise very good.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Service was excellent . But my recall was once again delayed because of no parts.this has been going on for over a year.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Surprise Ford has a 4.2 star rating with 7,533 reviews.
Surprise Ford is closed now. It will open at 7:00 a.m.