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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,062 reviews
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2005 FORD F150 Owner's profile image
2005 FORD F150 Owner 
3 years ago

Fast and effective. Not much upselling or up charging tactics. 

Business response:

Thank you for your positive feedback! 

2020 LINCOLN NAUTILUS RESERVE Owner's profile image
2020 LINCOLN NAUTILUS RESERVE Owner 
3 years ago

Excellent service. All maintenance items completed. Heads-up on the need to replace the engine filter. That allowed me to purchase over-the-counter and replace myself at a lower cost. Evan is an excellent service advisor and very detailed in his thinking. Much appreciated! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
3 years ago

Dave was a excellent service provider, friendly, thorough, and very efficient! A great representative for your company! Trina Miller 

Business response:

Thank you for your positive feedback! 

2018 FORD F150 RAPTOR Owner's profile image
2018 FORD F150 RAPTOR Owner 
3 years ago

Quick service an on point. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
4 years ago

service was fantastic evan welle servise rep did a great job 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2019 FORD EXPEDITION MAX XLT Owner's profile image
2019 FORD EXPEDITION MAX XLT Owner 
4 years ago

Excellent customer service 

Business response:

Thank you for your positive review! 

2019 LINCOLN MKC SELECT Owner's profile image
2019 LINCOLN MKC SELECT Owner 
4 years ago

A great place to service my vehicle. Only complaint is the TV in the waiting room needs to be working for people waiting a couple hours!! 

Business response:

Thank you for your 5 star review! We are working on our technical issues and hope to have that fixed soon! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
4 years ago

Anoeil was perfect! Kept me updated with my tire and got running boards added as well. I will always come back. JP 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2007 LINCOLN MKX Owner's profile image
2007 LINCOLN MKX Owner 
4 years ago

Evan was nice and welcoming 

Business response:

Thank you for your positive review! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,062 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.