Surprise Ford's cover image

This profile has been claimed by the business owner or representative.

Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,778 reviews
Select a rating
2018 FORD F150 SUPERCREW Shopper's profile image
2018 FORD F150 SUPERCREW Shopper 
3 years ago

We had an excellent experience at Surprise Ford. Dan was very helpful and listened to what we wanted. We only looked at the one vehicle (2018 F 150 XLT) and bought it. It was the perfect match for us. Terry Miller 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD EDGE SEL Owner's profile image
2022 FORD EDGE SEL Owner 
3 years ago

had 10000 mile check. was treated well and people where very nice. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our service team. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 FORD EXPLORER PLATINUM Owner's profile image
2021 FORD EXPLORER PLATINUM Owner 
3 years ago

They could not find the cause for my wipers not working properly, but they did not charge me for the time they spent investigating the problem. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2015 FORD FLEX SE Owner's profile image
2015 FORD FLEX SE Owner 
3 years ago

Friendly and helpful. Changed the oil and gave great recommendations. Will be going back. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
3 years ago

GREAT PEOPLE SERVICE WAS DONE PROMPTLY SERVICE ADVISOR WAS ON HIS GAME PLAN 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2016 FORD SUPER DUTY DRW F53 Owner's profile image
2016 FORD SUPER DUTY DRW F53 Owner 
3 years ago

Our service advisor, Evan was professional, polite and kept me informed of the service. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2016 FORD F150 SUPERCREW Owner's profile image
2016 FORD F150 SUPERCREW Owner 
3 years ago

Routine maintenance was handled efficiently. I dropped off my truck and they sent me a text to notify me it was ready. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2017 FORD EXPLORER PLATINUM Owner's profile image
2017 FORD EXPLORER PLATINUM Owner 
3 years ago

I love going to Surprise Ford, since I bought my truck there they've always had great customer service regardless of the service provider. I feel comfortable this is the shop to go to! 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
3 years ago

Raymond was great. Explained everything, was very pleasant, and everything that was explaining to me was done to the vehicle. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,778 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.