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Sylvia's - Amling's Flowers
- Florists
- Arlington Heights, IL
About this business
Location details
1820 N Arlington Heights Rd, Arlington Heights, IL, 60004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
For $75 these flowers shouldn't have started dying the next day. The lady who "helped" me at register was off the bat stressed and stubborn. She sure knows how to sigh loudly :) Pretty sure they gave me whatever scraps were left considering they had to check if they had any pink roses left, which would explain them not lasting more than 24 hours. In which: they shouldn't have charged as much for scrappy roses and basically a bundle of branches. I specifically asked that nothing else be added. I sucked it up because it wasn't... read more
Business response:
Lynette, I'm very sorry to hear about your experience! We stand by our product and want to make things right. Would you please private message me with your phone number or email me at kevintheflorist@gmail.com? Rarely, especially around Valentine's Day, all florists have the challenge of dealing with product that might have been cut too early due to increased demand. Although we buy direct from the finest farms in the world and have quality checks in place, rarely flowers do not show any signs of being short lasting until a ... read more
Such a disappointment!! My husband placed a flower order on-line for my birthday and I never got the flowers. I didn't even know I was expecting anything until my husband asked if I got his package. What package? Then he told me he placed a flower order yesterday for my birthday which was Nov. 6th. My husband said he ordered them from Sylvia's so please call them. When I called I was told they attempted a delivery earlier that morning but there was no answer. I said ohh really. Did you try coming back later that day? ... read more
Business response:
Update: Gina, I hope you are well. I understand that you have spoken with our General Manager, Jerry, about your experience and that he has sent a replacement arrangement to you. I hope that you enjoy your flowers and once again I am truly and sincerely sorry for your experience. I hope that you know how that we will work hard to make sure your experience never happens again and please let us know if there is anything else we can do to assist you. Thank you for your patience and understanding. I hope we can get the opportuni... read more
I have used this shop three times. Once for my wedding in 2006, and twice for funerals in 2018. My wedding flowers were beautiful... The funeral flowers on both occasions were soggy, broken, and not as I requested cards were not printed as instructed, and arrangement ribbons not attached - no excuse for this either time as I emailed each person instructions and pictures to each person with whom I spoke... Essentially, they took my $400.00 each time and made the most drab and cheap looking arrangements they could. Bottom line... read more
Very disappointed. Talked directly to a designer and requested that the arrangement not be too pink as it was for a husband and wife, asked for purple and white to be added. Specifically asked for spring flowers with tulips and iris included. What was delivered? An entirely pink bouquet of roses and lilies - lovely if that is what you ordered.
I hate this place but I also don't hate this place. Confused? So am I. I worked with Jerry to do some wedding arrangements but all fake flowers. I didn't want to drop a ton of money just to watch my money die. My initial appointment with Jerry went great but I went in too early because the flowers (peonies) I requested weren't available until the spring and it was fall when I went in. I requested 2 display stand floral arrangements, I saw one I thought was pretty so I requested them to look like that but with more flowers an... read more
My boyfriend ordered me a dozen red roses from Sylvia's this past Valentine's Day, and I loved them. Being a satisfied customer, he decided to order another dozen red roses with baby's breath for my mother's 60th birthday. Unfortunately, the roses she received were absolutely atrocious. My jaw dropped the second I saw them -- ripped and dry petals, dead leaves, black tips, and discoloration. To their credit, the baby's breath and most of the greens were beautiful. Of course, I immediately contacted the flower shop and expl... read more
Business response:
Judy, First of all, I am very sorry to hear about your experience. While I'm glad to hear that you loved your flowers that you received from us for Valentine's Day, I am very disappointed to learn about your most recent experience about your mother's 60th birthday roses. I am glad that Gerald was so helpful in refunding you and apologetic about your experience, but I'm sorry that this happened. We have quality controls in place to avoid something like this from happening. Additionally, we buy most of our flowers directly fro... read more
I went to Sylvia's flowers for an arrangement for my mothers funeral. I'm sorry I went there. I had only one request. I asked for her picture centered in the middle of a wreath. I picked out a wreath from a catalog they have at a table up front. I didn't like the colors of the flowers, so I asked for soft colors. They wouldn't show me what flowers they were going to use. They wouldn't even tell me how big the wreath would be. All they said was "that'll be $200 please". When I arrived at the funeral home and saw what they had... read more
I went to Sylvia's because that was the florist my mom had 40 some years ago for her wedding. Since then they have changed hands and I was very disappointed in the service I received when we went there for a consult 11/8/14. We met with Rich who was 25 minutes late for our appointment. That is not a good start in my book. Then when we finally sat down to start sharing our vision of our big day he rudely brushed off all of them saying oh no that wont work or no we cant use this here but we can put it here in the corner. He wa... read more
I met with Rich a while back to talk about my flowers. For some reason, I did not get the most friendly vibe from him... he was polite, but there was just something off that made it seem like he wasn't really happy to create my wedding bouquets. Also, whoever else works at that place (there were 2 different ladies) were extremely rude the two times I went there. Because of that, I did not expect much from my flowers on my wedding day... however, the flowers were beautiful! I got hot pink and light pink roses and babys breat... read more
Frequently asked questions about Sylvia's - Amling's Flowers
How is Sylvia's - Amling's Flowers rated?
Sylvia's - Amling's Flowers has a 4.7 star rating with 700 reviews.
When is Sylvia's - Amling's Flowers open?
Sylvia's - Amling's Flowers is closed now. It will open at 8:00 a.m.