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75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love it We have completed our year here love it so far. The office keeps the community pretty informed with everything going on. It is a quiet complex and they have been fixing it up and making it more homey lately.
Business response:
We sincerely appreciate your praise for your living experience so far! We are committed to maintaining a cozy and welcoming environment, so it is wonderful to know that our hard work is paying off. If there is anything else we may assist you with, please do not hesitate to contact our leasing office.
Friendly and quiet We’ve been here about 6 months and we’ve had a good experience so far. The staff has been nice and very helpful whenever we need something. Everyone is friendly but mainly keeps to themselves, so it’s pretty quiet which is nice. We also have 2 dogs so it was really important for us to find a complex that accepts their breed.
Business response:
It is wonderful to hear that you and your dogs have enjoyed your first six months with us. We take pride in providing 5-star service and are delighted that you have been pleased with our efforts. Thank you for sharing your experience! If there is anything we can do for you, please do not hesitate to ask.
Great Experience They helped me a lot to move in the same day I visit the complex, the apartment is really nice and the administration makes the day to day really easy and comfortable.
Business response:
Thank you for sharing your 5-star review of your move-in experience as well as our management overall! It was a pleasure to help find you the best housing option at a moment's notice, and it is very validating to know that we have succeeded at meeting your expectations.
Appreciate Staff Encore Crossing has all new staff. Everyone that I have encountered has been very helpful and kind. The office seems more inviting and a great vibe. I went in this evening right before closing time with a couple of requests. Morgan was more than happy to help. Just getting off of work from a 10 hour shift all you wanna do is go home and relax. I must say I was in and out in about 15 mins with my requests put into system and in my way. Thank you so much Morgan!
Business response:
We are thrilled to know that you are fully satisfied with your living experience! Our team is full of passionate professionals who are eager to bring some peace and comfort to every interaction they have with residents. Thank you so much for the shoutout to Morgan and your review overall!
Resident Review I have lived at The Retreat now for 4 months. I have loved living here. The amenities are great, and it is a very quiet and family friendly complex. I have only have to call maintenance once, and they were very quick and thorough even on a weekend. It is hard to hear neighbors, both to the side of me and above me.
Business response:
Thank you for your 5-star review of your time in our community! We have worked hard to make you feel right at home, so it is very validating to know that we have succeeded at meeting all your expectations. Please continue to enjoy our amenities and atmosphere and feel free to get in touch with our leasing office if you need anything else.
Peaceful Living I love my two bedroom and two bath apartment. Maintenance is quick and very responsive. The office staff is always very helpful and friendly.
Business response:
Top-notch service is our goal, and it is nice to hear that you have found our team to be responsive, helpful, and courteous. Thank you for your praise!
New Home We moved here in Texas last November and we have no regrets to have chosen Island Villa as our new home. We love it here. The staff and maintenance people are doing great in their respective jobs.
Business response:
It is an honor to know that you think so highly of our team. Thank you for trusting us to be your home for the last year! We look forward to serving you for a long time to come.
Nice property and staff!!:) I am just moving into these beautiful apartments! The staff here is so helpful and they do not lack communication. Have any questions they will gladly provide you the answer. This is the first apartments I’ve ever moved to and I recommend it for people who aren’t trying to spend too much on a apartment as well as still having amazing amenities, neighbors and staff!
Business response:
We sincerely appreciate this favorable feedback on our gorgeous homes, attentive service, and amazing amenities! Ensuring the comfort and satisfaction of our residents is a top priority, so you can certainly rest easy knowing that we will always be here to assist with whatever you may need.
decent apartments ive only lived here for about 6 months & so far havent had any terrible problems. hardly any work orders placed, just random little things here & there, which they are really quick to address. other than that, theyre quiet & nice apartments
Business response:
Thank you for sharing your kind words for our prompt maintenance and welcoming atmosphere! We are always eager to address your concerns in a timely and effective manner, so please continue to count on us for all your day-to-day needs.
TAM Residential has a 3.8 star rating with 23,784 reviews.
TAM Residential is open now. It will close at 6:00 p.m.