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TaxRise

4.6

About this business

Location details

19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.612,780 reviews
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Juanita M's profile image
Juanita M 
4 years ago

My Relationship Manager, ********, always responded & listened to what i had to say both written and verbally. She was patient and kind; she made me feel like she really cared and was there to help me. She knew that as a recent widow it was a fearful and scary time in my life. She communicated with clarity, always assuring me that she was there to help. I believe that she was the perfect person for my case. Thank you very much! 

Business response:

Thank you for your kind words, *******! I'm so sorry to hear of your recent loss and appreciate the opportunity to provide some peace of mind during this difficult time. I have passed on your compliments about Neelofar and her team. They are committed to providing a client experience that is both professional and personal--and they will be thrilled to know their efforts were appreciated by you. Feel free to reach out to us anytime! 

Cynthia L's profile image
Cynthia L 
4 years ago

Very professional staff. ***** is really helpful. My case is not over yet, hopefully soon. It's been over a year . The *** is so backed up. 

Business response:

Thank you for your review, *******. I'm sorry to hear that it's been a year since you filed and the *** is still not done with your case. The good news is that we're here for you every step of the way and will continue to provide updates as they come in from the ***. We'll be sure to pass along your feedback about Nadia as well--we want her to know she's doing an excellent job! Please feel free to reach out to us anytime! 

Patrick C's profile image
Patrick C 
4 years ago

The person that helped me today ******************* made this part of my life a whole lot easyer regardless if the company successfully helps she hthank you rubyelped me i am grateful?? 

Business response:

*******, thank you for your review! We're so glad to hear that Ruby was able to help you with your taxes. She is a great example of our team and we are lucky to have her. If there is anything else we can do for you in the future, please let us know! Have a great day! 

MARK M's profile image
MARK M 
4 years ago

Very professional, dependable a great experience for me! They took care of my tax problems. 

Business response:

****, thank you for your review and I'm so glad to hear that you had a great experience with Taxrise. We're always happy when we can help our customers get their taxes in order!I've passed on your feedback about the professionalism of our team to our management team here at Taxrise. Please don't hesitate to reach out if there is anything else we can do for you going forward. 

Donald S's profile image
Donald S 
4 years ago

So far Taxrise has addressed all of my issues and concerns regarding my case. ******* was very helpful when he inquired about any issues I may have encountered earlier. 

Business response:

Thank you for your kind words, ******. We're glad to hear that Timothy was able to help with any concerns you had and we look forward to continuing to provide the same high level of service as we move forward. 

Derek S.'s profile image
Derek S. 
4 years ago

I found Tax Rise on the internet!! I got a call from one of your employees *******************************!! She was really helpful!! She answered all my questions!! And walked me through all my paperwork!! As of today i'am in the process of getting my tax problem solved!! She does a Awesome Job!! She is a asset to your company!! Also you have another employee ************************* that is handling my tax problems!! They both deserve a *** on the back for there outstanding work!!! 

Business response:

Thanks for sharing your experience with us, ******. I will make sure to pass on your feedback to Richaye and Andrea--I'm sure they'll be pleased to hear that they're making a difference in the lives of our customers! Thank you for choosing TaxRise! 

Porsha L's profile image
Porsha L 
4 years ago

They have been with me through every step of my process and I thank yall so much and getting things done! I love the outcome that yall got for me which is such a blessing and Im pleased with yall services! Thank you again for such great customer Service 

Business response:

Thank you for taking the time to share your experience with us, ******. We are so happy that we were able to help you get through this process and provide a great outcome! Thank you again for the feedback, it is very much appreciated. 

Rodney W's profile image
Rodney W 
4 years ago

Everyone at Tax Rise have always been easy to talk with and have always responded back pretty fast. My agent ***** is has made the ugly process of dealing with the *** as easy as possible. Super easy to be clear. ***** does outstanding work professional, knowledgeable, easy to work with and an all around pleasant experience. I feel like ***** is truly on my side and will do what it takes for the best possible outcome when dealing with the ***. That's something that nobody wants to do. Thankfully I have ***** as my Tax Rise a... read more

Business response:

Thank you ****** for taking the time to leave us this review. We're glad that you had a great experience with Nadiaand we're happy to hear she was able to help make your process as painless as possible.I'll be sure to pass on your feedback and let her know how much we value her hard work! Thank you for choosing TaxRise 

Yolanda V's profile image
Yolanda V 
4 years ago

I worked with another tax relief company who after 2yrs, and paying their fee told me they could not help me by that time my IRS **** was $25,000.00 We are not done with my case and I understand it is a long process. I worked with several of the agents at Taxrise even when I felt Taxrise was not working!! I had to look at the reality and that was I also was not doing my part in completing the necessary paperwork!! I lost my faith in ever getting my Tax's paid. Thank you Quintessa for listening to me when I was not looking at... read more

Business response:

Thank you for your patience and understanding, *******. Our company appreciates your feedback. TaxRise is on your team and we will get the results by working together and making sure that your file is complete and you are fully compliant in order to obtain the best resolution possible. Thank you for your trust! We will continue working hard on your file. Have a great rest of your day. 

Frequently asked questions about TaxRise

How is TaxRise rated?

TaxRise has a 4.6 star rating with 12,780 reviews. 

When is TaxRise open?

TaxRise is closed now. It will open tomorrow at 8:00 a.m.