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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I signed up for tax relief since we had back taxes owed. We already had a payment plan for one year of owed taxes that I set up on my own. Now when we spoke with tax rise they advised us we could get it removed completely due to the inflation and not having extra funds to pay the ***. This was not true they just got another payment plan for us nothing was reduced and on top of that we are paying our payment plan to the *** $136 per month and Monterey $137 per month for what negotiating for us to pay $36 more a... read more
Business response:
Hello ********, and thank you for taking the time to share your feedback.Each clients outcome is determined by their specific financial circumstances and what can be substantiated to the *** during the resolution process. While we always look for opportunities to reduce or improve a clients situation, the programs available and the level of relief that may be achieved depend on a detailed review of financial information and *** eligibility guidelines. For that reason, reductions cannot be guaranteed.Our goal is always to pro... read more
I called them because I have a tax debt and wanted to see if it could be resolved. I was advised that I had to pay $375 and would have an answer on the amount the *** would accept/agreement on the next call. However, they can not give me the amount as they would need to address the *** which means that I would need to pay additional fees. Keep in mind that I advised on the first call that I was capable of paying the entire amount off. However, they still took my money. I want my $375 back as this was a bait and switch to get... read more
Business response:
Hello ****,Thank you for taking the time to speak with us recently and for sharing your feedback. We appreciate the opportunity to connect with you directly regarding your experience.As discussed during our conversation, our team has followed up with you via email to provide additional information. We appreciate you taking the time to speak with us and share your perspective.If you have any additional questions please feel free to respond to our outreach. We look forward to hearing from you.
First thing they lie about what they offer as a business. They charge fees they don't tell you about. They say they value you as a client but fail to contact and inform you, fail to file anything timely, fail to answer your questions or calls I am on hold with them and have been for 55 oh wait 56 minutes while I am typing this. They sent my agreement wich they told me would cost $10,000 for their service, but upon checking my credit, I found that they sent my contract to another financial creditor after telling me I didnt qu... read more
Business response:
Hello *******, and thank you for taking the time to share your feedback.We understand how overwhelming tax matters and financing arrangements can feel, and we appreciate the opportunity to respond.With respect to financing, Tax Rise offers third-party financing options as a convenience for clients who prefer structured monthly payments. Financing terms including the lender, repayment structure, and applicable interest rate are presented by the financing provider prior to final approval and require client authorization before... read more
TAX RISE IS A SCAM!!! I STILL OWE THE SAME AMOUNT OF MONEY BEFORE REACHING OUT NOW WAY MORE!!! TO THE *** DUE TO A LOAN THEY MADE ME TAKE OUT FOR WORK THEY DID NOT DO!!! PLEASE STAY AWAY!!! I FEEL VERY STUPID FOR ALLOWING THEM TO SCAM ME THIS HAS PUT ME MORE IN DEBT TAX RISE DID NOTHING BUT STEAL
Business response:
Hello **** and thank you for providing us with your feedback. In order to directly address your feedback and answer and questions you have regarding your case we have forwarded your case to our ***************************** Our team has made several attempts to reach you but have not been able to connect. We will continue our outreach efforts but ask that you connect with us at your earliest convenience.
So I spoke with ***** **** about my taxes. He was professional and courteous . But...it feels like it's all for show. I've been waiting for a while for my taxes to be completed but always says it is still in preparation. I will NEVER EVER USE THEM AGAIN. They will not be doing my recent taxes. As many people I have talked to nothing changes. I I could give a zero score I would.
Business response:
Hello ***** and thank you for taking the time to connect with us today to discuss your feedback directly. As discussed your returns are being finalized and then we can proceed with the resolution portion. Feel free to connect with us at any time with any additional questions. We're here to help.
TOTAL SCAM. You start off paying $300. Then once they know you're desperate for help, its $2,000 more. You never can reach your advisor. I've paid them 90% of my balance trying resolve my tax debt and they have done absolutely NOTHING but filed two missed years taxes, then never heard from them again. Go on the website nothing ever updates...until I stopped paying. Now. I get all they're attention wanting their money and all of a sudden the advisor says he needs more paperwork. Not one single contact IN MONTHS. I was told th... read more
Business response:
Hello ********** and thank you for your feedback. We have located your case and can confirm we are still attempting to place you in a resolution. A member of our team has attempted to reach you. We will continue to attempt to connect with you so we can provide clarity on the status of your case and answer any outstanding questions.
I am very dissatisfied with this company. As of right now I've been on hold for 40min. Every time I pick the option of a call back, I get call right before they close and my phone doesn't recognize the number so it doesn't go through. I log in and I can pick any box except messaging. I've been trying to get them to fix two simple things and every time they send the documents it's the same errors, but when I do get a hold of someone the errors are fixed. I don't understand why I am unable to get the correct paperwork. I paid ... read more
Business response:
Thank you for sharing your feedback, *******.We understand how frustrating extended hold times and repeated document revisions can be, especially when you are trying to have specific items corrected. We also appreciate you recently connecting with our team to review this matter directly.The necessary updates to your documents are currently being addressed. Once those changes are completed, a representative will be following up with you directly to confirm everything is accurate and ensure no further revisions are needed.
Drug out our resolution for two years. Negotiated a higher monthly payment. In the meantime received a tax levy and lien. Worst case scenarios. They told me they couldnt do that while we were negotiating. Worst case scenarios happened and then they stopped responding. Run for the hills.
After about a year working with them, my tax situation got put into CNC status , which helps short term , is not a full resolution on my tax situation, when I could have done that myself and saved thousands of dollars. I hear nothing but bad things about this company and *******************
Business response:
Hello ***** and thank you for your review. We have located your account and confirm that the resolution that was presented to you prior to signing up for our services was the resolution that was successfully obtained on your behalf. In order to address your feedback and ensure you fully understand the details of your resolution we have forwarded your case to our ***************** team. A representative has attempted to reach you but has not heard back. We will continue to try and reach you but ask that you please connect wit... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,780 reviews.
When is TaxRise open?
TaxRise is closed now. It will open tomorrow at 8:00 a.m.