TaxRise

Debra M 

on BBB

3 years ago

I paid **** dollars and it's been two t and no resolution.They keep changing my case managers and never keep my appointments.They are constantly asking for documents that have been submitted over and over I want my money back! They have done nothing to resolve my case. 

TR J 

on BBB

3 years ago

Do not use this company. They did nothing for my tax situation, spent thousands of dollars. Then they made me have a hire payment than the one I already had arranged with the **** I was told in the beginning of it didnt work I would get some form of refund. Did that happen? Nope. And ***** the manager is rude. 

Daniel D 

on BBB

3 years ago

I started with Tax Rise in November of 2021. I was told the process was seamless and that all my tax problems with the *** would be the past. Immediately after agreeing to move forward I was already shocked to know that HAC would be handling the financing which was $2700. The original case manager I got didnt seem to care at all. But when I wanted to cancel everyone from Tax Rise wanted to reach out and assure me . I was given a new case a manger . After sending my taxes to be filed it has been 6 weeks and I keep getting the... read more

mysh c 

on BBB

3 years ago

On Friday I Taxrise them a deposit for services, Sunday I emailed and texted, my assigned resolution officer stating I did not want to utilize the company and wanted a refund based on the reviews I had seen here and on ******* It has been impossible to reach anyone. They sent me an email to schedule a call with the client success team, which I find ridiculous when all they need to do is refund my money.I did schedule it and they called 3 hours earlier than the scheduled call(I was not available). When I initially spoke with ... read more

Sharon J. 

on BBB

3 years ago

I feel as a senior citizen desperate to resolve Tax Debt after a Bankruptcy Discharge necessitated post retirement, I was misled and had $500 taken for no real service. I spoke to a rep. in April and was told after he "checked algorithms" I was qualified for assistance in resolving tax problems. I was also advised not to file 2021 taxes as Tax Rise would "secure an extension". An arrangement was made to pay $500 by end of April , and they would proceed. A reference to further cost was indicated after looking closely at speci... read more

Damon T 

on BBB

3 years ago

Opened a account with tax rise 1/19/2021 to have them help resolve some back tax issues .They put me through their loan company ***************. I have sent paper work multiple times due to getting, reassigned. to many different case workers over the last year just over all run around. Had me talking to a lawyer that did absolutely nothing. I had set up a payment plan with the *** before calling Tax Rise. They told me after after a year of dealing with their B,S that it would only take me six years to pay off the *** with th... read more

Sandie K. 

on BBB

3 years ago

Tax Rise Is TERRIBLE!! We were blown off multiple times by the *********** claim they are tax professionals, they changed our person of contact 6 times in a year. No one ever called when they said they would. Messages would go days without being answered. Deadlines were near impossible to meet. They told me NOT to contact the **** but when I had questions they were unable to answer. So I did contact the **** and imagine that they are the ones who helped me not Tax Rise. I am livid that we paid these people to help us and the... read more

Terrence V 

on BBB

3 years ago

Tax Rise was unhelpful in my tax situation and dropped the final resolution big time with the *** suspending my passport and threatening liens on my house and nothing being reduced in my tax liability. When negotiating they offered $500 to resolve $80000 in tax liability. I instructed them to offer at least $20000 which they didn't, keeping to the $500 figure which the *** refused. When I paid off the bulk of the tax debt through refinancing my house they were still unable to negotiate a reduction. The amount I owe now is fr... read more

edward k 

on BBB

3 years ago

Do not use this firm to do your taxes I have supplied documents several times I was passed on to several different personal and each stated that they would send me there contact information and none of them did but each one did asked to send in documentation again I had no choose but to set up a payment plan with the *** and no help from TAX RISE INC