This profile has been claimed by the business owner or representative.
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Run from this company. I called them in January 2025 and they assured me my case qualified for a resolution and the amount of back taxes I owed for 2021 and 2022 would be listed as uncollected tax debt. They took $3200 of my money which I had to put on a credit card. Its now March 2026 and I still owe the *** the same amount plus all their insane penalties and interest. Tax Rise keeps closing my case and no outcome. Each time I call they said your case is back open and we are working on your behalf. My most recent email 3/10... read more
Business response:
Hello *******,Thank you for taking the time to share your experience. We take feedback like this very seriously and appreciate you bringing this to our attention.Your case has been escalated to our ***************** team for a full review, and outreach efforts have already begun so we can connect with you directly to go over your experience in detail and work toward a resolution. Our goal is to ensure you receive clear communication and a proper understanding of your case status and next steps.You are also welcome to reach o... read more
I reached out to Tax Rise in late January for tax relief. My wife had been fighting cancer the previous year and things became very tight. I paid the initial $375 fee and made arrangements to pay an additional $1500 which payments have been made. I was assured that everything would be taken care of and to not worry. I received a letter from the state of Indiana on March 9th, telling me that if my state tax was not paid by June that my real estate license would not be renewed. I frantically called/emailed Tax Rise multiple ti... read more
Business response:
Thank you for taking the time to share your feedback and for trusting us to assist during an important time. We recognize the urgency that can come with state notices and professional licensing requirements, and our goal is always to provide timely guidance and clear direction as situations develop. While certain state deadlines and actions can proceed independently, our team is committed to remaining accessible and responsive throughout the process.Your account has already been connected with a member of our ***************... read more
DO NOT USE!! I paid $3500 for their service in May of 2025 to help with back taxes. They did assist with filing my 2023 returns however it took 10 months. I was calling weekly then daily with very little progress. They told me I had nothing to worry about until a resolution was completed. Fast forward 10 months from signing up I have a lean put on me and no resolution. The *** agent stated they reached out to Tax Rise several times but no one responded. So after spending $3500 and only getting a tax returned filed to which I... read more
Business response:
Thank you for taking the time to share your feedback. We value every client experience and the opportunity to review situations like this.Were pleased that your 2023 tax return was completed, and we recognize the importance of maintaining clear communication and steady progress throughout the process. Tax resolution timelines can vary based on IRS procedures and account activity, and certain actionssuch as liensmay still occur depending on balance thresholds and timing, even while work is in progress.Your account has been fo... read more
I will give ***** **** and TaxRise who he represents, negative stars for false promises.TaxRise have slick gabby people like ***** **** who verbally give you an overall solution for a fixed amount. In my case it was $375. Did not hear back for 3-4 months when I sent ***** emails. ***** **** again scheduled a call and this time he has totally changed his tune. Now he said the $375 was an initial amount for investigation and wanted an additional >$2100 to try to resolve the issue. A total 360 degrees.I have self filed my taxes... read more
Business response:
Hello Uday,Thank you for bringing your feedback to our attention. We strive to be transparent about our process and the structure of our services. The $375 fee referenced in your review is a retainer for the initial tax investigation phase. During this stage, our team reviews *** records and financial information to determine which resolution options may be available and what work would be required to pursue them. Because eligibility for *** programs depends on several factors, the investigation must be completed before spec... read more
My husband and I signed up for tax relief since we had back taxes owed. We already had a payment plan for one year of owed taxes that I set up on my own. Now when we spoke with tax rise they advised us we could get it removed completely due to the inflation and not having extra funds to pay the ***. This was not true they just got another payment plan for us nothing was reduced and on top of that we are paying our payment plan to the *** $136 per month and Monterey $137 per month for what negotiating for us to pay $36 more a... read more
Business response:
Hello ********, and thank you for taking the time to share your feedback.Each clients outcome is determined by their specific financial circumstances and what can be substantiated to the *** during the resolution process. While we always look for opportunities to reduce or improve a clients situation, the programs available and the level of relief that may be achieved depend on a detailed review of financial information and *** eligibility guidelines. For that reason, reductions cannot be guaranteed.Our goal is always to pro... read more
I called them because I have a tax debt and wanted to see if it could be resolved. I was advised that I had to pay $375 and would have an answer on the amount the *** would accept/agreement on the next call. However, they can not give me the amount as they would need to address the *** which means that I would need to pay additional fees. Keep in mind that I advised on the first call that I was capable of paying the entire amount off. However, they still took my money. I want my $375 back as this was a bait and switch to get... read more
Business response:
Hello ****,Thank you for taking the time to speak with us recently and for sharing your feedback. We appreciate the opportunity to connect with you directly regarding your experience.As discussed during our conversation, our team has followed up with you via email to provide additional information. We appreciate you taking the time to speak with us and share your perspective.If you have any additional questions please feel free to respond to our outreach. We look forward to hearing from you.
First thing they lie about what they offer as a business. They charge fees they don't tell you about. They say they value you as a client but fail to contact and inform you, fail to file anything timely, fail to answer your questions or calls I am on hold with them and have been for 55 oh wait 56 minutes while I am typing this. They sent my agreement wich they told me would cost $10,000 for their service, but upon checking my credit, I found that they sent my contract to another financial creditor after telling me I didnt qu... read more
Business response:
Hello *******, and thank you for taking the time to share your feedback.We understand how overwhelming tax matters and financing arrangements can feel, and we appreciate the opportunity to respond.With respect to financing, Tax Rise offers third-party financing options as a convenience for clients who prefer structured monthly payments. Financing terms including the lender, repayment structure, and applicable interest rate are presented by the financing provider prior to final approval and require client authorization before... read more
TAX RISE IS A SCAM!!! I STILL OWE THE SAME AMOUNT OF MONEY BEFORE REACHING OUT NOW WAY MORE!!! TO THE *** DUE TO A LOAN THEY MADE ME TAKE OUT FOR WORK THEY DID NOT DO!!! PLEASE STAY AWAY!!! I FEEL VERY STUPID FOR ALLOWING THEM TO SCAM ME THIS HAS PUT ME MORE IN DEBT TAX RISE DID NOTHING BUT STEAL
Business response:
Hello **** and thank you for providing us with your feedback. In order to directly address your feedback and answer and questions you have regarding your case we have forwarded your case to our ***************************** Our team has made several attempts to reach you but have not been able to connect. We will continue our outreach efforts but ask that you connect with us at your earliest convenience.
So I spoke with ***** **** about my taxes. He was professional and courteous . But...it feels like it's all for show. I've been waiting for a while for my taxes to be completed but always says it is still in preparation. I will NEVER EVER USE THEM AGAIN. They will not be doing my recent taxes. As many people I have talked to nothing changes. I I could give a zero score I would.
Business response:
Hello ***** and thank you for taking the time to connect with us today to discuss your feedback directly. As discussed your returns are being finalized and then we can proceed with the resolution portion. Feel free to connect with us at any time with any additional questions. We're here to help.
TaxRise has a 4.6 star rating with 12,775 reviews.
TaxRise is closed now. It will open tomorrow at 8:00 a.m.