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Ted's Bulletin

4.5

About this business

Location details

11948 Market St, Reston, VA, 20190, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.54,182 reviews
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Jennifer S.'s profile image
Jennifer S. 
rating
a month ago

Don't order delivery from Ted's Reston. They routinely and predictability "forget" items for which I've paid. They lost my business...do they care! Nope! 

Business response:

Thank you for your feedback, we're sorry this has been a repeated issue with your delivery orders. We're grateful that you gave us the opportunity to make it right. We have gift cards ready to pick up with your name on them to at least make up for the monetary part of the problem. If you have further issues or if there is anything else we can do for you, please email the General Manager directly at bdoyle@tedsbulletin.com. 

Princess G.'s profile image
Princess G. 
rating
6 months ago

First and last visit, food is average services is worse. My order to go was incorrect had to return to get the second entree ordered. When I mentioned, I was told by one server, same that took the order, "oh I didn't pack it, so I don't know". So my question regardless of who packed the order, could they READ the order ticket? or better yet could they read at all? Need to train your staff, customer service is well below industry standards. Only redeeming quality is that they have breakfast all day and alcohol. Recommend a... read more

Business response:

Your feedback is important to us. We apologize for the issues you experienced during your visit. Please feel free to reach out to us at (703) 956-9510 to discuss your concerns further. Thank you for letting us know. 

Jenny K.'s profile image
Jenny K. 
rating
7 months ago

I would give 0 if I could but let me tell you what happened on Christmas Eve. I was able to book a reservation for 3pm for 5 people. We got to Reston Town Center, it took a few minutes to get thru the intersections waiting for the pedestrians to cross, got a parking spot in front of Capital Burger and proceeded to walk down with my 88 yr old mother only to arrive to find the doors locked. As we were looking in trying to figure out what was going on, a young girl (I'm assuming she was the hostess) opens the door and says, "we... read more

Business response:

We are concerned to hear about your recent experience at Ted's Bulletin. Please contact us at (703) 956-9510 at your earliest convenience so we may discuss this further. 

Miette T.'s profile image
Miette T. 
rating
8 months ago

No wonder why the reviews are rough here... service and food was horrible. We had reservation for 5 and they decided to tuck us in a 4 table top booth instead of giving us a table with an two seater extension. We are all on the normal /skinny side so it was very clear when we walked up we were going to fit. They eventually realized how silly it was and brought in a side table for us. Our waiter started out strong with friendly greetings, but after he took our order we didn't see him for the rest of the night until we waived ... read more

Business response:

Please accept our apologies for the inconvenience you experienced during your visit. We value your feedback and would like to address your concerns. Please call (703) 956-9510 or email the General Manager, Ben Doyle, at bdoyle@tedsbulletin.com to discuss further. Thank you for sharing your experience with us. 

C F.'s profile image
C F. 
rating
10 months ago

This was the worse experience I have had in a restaurant in years. It kind of had a racist vibe. The server was less than mediocre as she kept apologizing for the way I was being treated. My food was ok,the server wasn't attentive to my needs as she was to the other people around me. She didn't offer me any extra syrup for a huge stack of pancakes. When I tried to order another drink she acted so ignorant, cutting me off not listening to what I was saying again she said how sorry she was.. like I said it was awful the worst... read more

Business response:

Thank you for sharing your concerns. We apologize for the experience you had at our restaurant. Please feel free to reach out to us at (703) 956-9510 to discuss this further. 

Rana D.'s profile image
Rana D. 
rating
a year ago

Me and my husband went today for brunch ar Reston location. I ordered Norway Benedict (smoked salmon) it comes with salad. Unfortunately our anniversary brunch did nit go well. I found a green worm crawling on my dish in my salad. We were refunded that entree but I endup throwing up. Bad experience. I will never ever go back. 

Anand A.'s profile image
Anand A. 
rating
a year ago

Server was odd, didn't understand basic human communication. Paid $30 for a pot roast the size of a baby's fist, another $30 for Steak Frites that were completely room temperature. I live with zero regrets, this was my first. I regret nothing I said, good day. 

Dev S.'s profile image
Dev S. 
rating
a year ago

Update - Ted's Bulletin asked me to reach out to them to rectify the situation, and 2 months later, have yet to respond to my outreach. Maybe other locations are better than the Reston one. 

Business response:

Hello Dev, we appreciate your thorough and detailed feedback and recommendations. Please contact us at info@tedsbulletin.com so we can discuss and get better. 

Dev S.'s profile image
Dev S. 
rating
a year ago

So I live right near the Town Center and have been here a number of times under different circumstances (breakfast, dinner, weekday, weekend, etc). Ultimately my experience today reiterated the review I'm giving today with some recommendations. First, the experience today which was the worst I've had. - Busy around noon, we could've waited 15 minutes for a table but they have 'dedicated service' at the window seats so we took seats there. The dedicated service is, in fact, the bartenders who don't seem all that great at this... read more

Business response:

Hello Dev, we appreciate your thorough and detailed feedback and recommendations. Please contact us at info@tedsbulletin.com so we can discuss and get better. 

Frequently asked questions about Ted's Bulletin

How is Ted's Bulletin rated?

Ted's Bulletin has a 4.5 star rating with 4,182 reviews. 

When is Ted's Bulletin open?

Ted's Bulletin is open now. It will close at 11:00 p.m.