This profile has been claimed by the business owner or representative.
Ted's Bulletin - Noma
- Comfort Food
- Washington, DC
About this business
Location details
1005 First St NE, suite 3, Washington, DC, 20002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
I've been to this Ted's before and the food is consistently good. Tonight we had a server who kept coming over to ask how we were, but totally mis-timed. She asked about our salads before we could even lift a fork to start eating them. She asked us if we wanted dessert when we were 40% of the way through our entrees. We were being over-visited, and I am not sure why. The customer sitting at the table next to us was looking at her Insta on her phone, with no headphones. It was loud. She was on it the whole time since she was... read more
the pastry case seems to have a fruit fly infestation... and the $2 coffee sounds like a good deal but they charged me $0.75 for a splash of almond milk, which separated immediately. i had to buy an overpriced croissant (from a different bakery) to neutralize the effects of the coffee on my stomach.
Business response:
We're truly sorry to hear about your experience here at Ted's Bulletin and would like to make it right. Please call us at 202-793-6700 and ask to speak to a manager.
Horrendous service in the cafe. Sometimes multiple staff members behind the counter and no one even bothers to look up and acknowledge customers. Customers that have been waiting 10+ minutes. I have come and left multiple times having not been able to even purchase a muffin, no less a coffee. This is not your morning go-to for coffee before work.
Business response:
Dear E.L., I'm a Manager at Teds Bulletin and we would like to sincerely apologize for the lack of acknowledgement you experienced at our cafe. All barista's at Teds are trained to greet guests as they walk in, and exit. We will speak with our staff to make sure that going forward you get a better guest experience next time you come back . Thanks, Greg
After they asked me to call about this bad experience, the lady that answered the phone said that they were too busy to discuss the experience! They would "get back to me later". A lot of noise in the background during Monday mid day so clearly I am correct about it being loud and hectic there. Not my jam. Since they don't have the time for my family and I, I don't have the time for them. I wouldn't have called if I didn't still have interest in going to a Ted's. Poor management and staff training here clearly. It's c... read more
Business response:
Thank you for taking the time to share your recent experience at Ted’s Bulletin. We sincerely regret that your visit fell so far short of expectation, especially after what sounds like a long and exhausting day. We want to begin with a heartfelt apology for the service you received at Ted's. It’s unacceptable that your order was not promptly taken and that follow up was delayed, and that no additional suggestions were offered to you. We understand your frustration with the server disappearing, and failing to recognize that y... read more
Some of the most atrocious customer service I've ever experienced. This establishment is not ADA compliant. They simply would not seat me, despite my reservation, due to my psychiatric service animal. They kept giving tables to other groups while telling me they would seat me there if I didn't have a dog. Each time, my insistence that he has trained to lay under any table fell on deaf ears. My family and I will never be returning here. I think we will do just fine without their $30 waffles.
Business response:
Thank you for taking the time to share your experience with us. I want to begin by sincerely apologizing for the way you were treated during your recent visit. What you described does not reflect the standards we hold ourselves to, and we're truly sorry you were made to wait. We are taking this matter very seriously and we will be conducting additional training with all staff to ensure they understand and respect ADA compliance, especially regarding service animals. While I know this cannot undo your experience, please know ... read more
Hello, I frequent Ted's at NOMA on the regular, and the food has always been great. Not this time, we ordered 2 french toasts on 6/29 around 11:00 am. The french toast was extremely dry, the hash brown recipe must have changed. It was as if they were not potatoes at all and the portion size shrunk. I am not going to give up on Ted's, I guess we are all entitled to a bad day. This was a takeout order.
Ordered the grilled chicken club........very disappointing as it was mostly bread ( very skimpy amount of chicken and vegetables, was like a bread sandwich). $20 for this is a joke. Never was offered ice tea refills from server and some items we ordered on the side (e.g. sour cream, tomatoes) never came.
Sat at bar and ordered to go food. Margarita was unbearable. When we got home with our Togo food we were missing our soup Mac n cheese had 0 flavor andn the food was so cold it's like it was sitting for 45 mins
Sat at bar and ordered to go food. Margarita was unbearable. When we got home with our Togo food we were missing our soup Mac n cheese had 0 flavor andn the food was so cold it's like it was sitting for 45 mins
Frequently asked questions about Ted's Bulletin - Noma
How is Ted's Bulletin - Noma rated?
Ted's Bulletin - Noma has a 4.5 star rating with 1,111 reviews.
When is Ted's Bulletin - Noma open?
Ted's Bulletin - Noma is open now. It will close at 10:00 p.m.