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Tempe Chrysler Jeep Dodge
- Automotive
- Tempe, AZ
About this business
Location details
7975 S Autoplex Loop, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 08:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
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Beware..this service department is only looking to make money on you!! After paying thousands for a lifetime Warantee on my Chrysler, I now have to FIGHT to get any repairs done for my $100 deductible
Business response:
Customer satisfaction is always our top priority. Our managers are happy to discuss this issue with you.
[BEWARE] Worst Service Dept in AZ! Poor management and poor customer service all around. Don't get your service done here unless you like being ignored!
Business response:
Customer satisfaction is always our top priority. Our managers are happy to discuss this issue with you.
After having about a month to relax and calm down from customer service I received from JAYE CHAPPELLE and so many others here I am ready share my horrible experience! I came in ready to get a new car. As a first time financer I was already worried and nervous about going in. I feel as someone who prides themselves as being customer service oriented this should be the NUMBER ONE feeling when working with a sales representative! Times are already hard on everyone and buying a car is already stressful. It felt like I was there... read more
My experience with Jeremy was one I do not wish anyone who is car buying. First I arrive he takes me for a quick drive then we head to his desk to start the deal then after negotiating I did not a good deal so o left I messaged Fransisco again because inquiry was made online so he was the intermediate contact. I love my Jeep Compas but was not explained the car features, the safety features and what comes and what does not. I’m my previous purchases the sales man’s explained everything and sold the product Jeremy did not exp... read more
I am 66 years of age and buy a new vehicle every couple of years and, in my experience, with this particular dealership, it was the worst ever. I strongly recommend that you reconsider doing business with this specific dealership. Dishonest, misleading, uncaring, unsafe, and fraud are all words that come to mind from my own experience. Caveat emptor....
Your sales associates really need to work on their customer service skills. They seemed really disinterested in helping us.
Business response:
First and foremost, on behalf of the whole team here at Tempe Dodge Chrysler Jeep, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to accomplish that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope t... read more
Frequently asked questions about Tempe Chrysler Jeep Dodge
How is Tempe Chrysler Jeep Dodge rated?
Tempe Chrysler Jeep Dodge has a 4.6 star rating with 5,135 reviews.
When is Tempe Chrysler Jeep Dodge open?
Tempe Chrysler Jeep Dodge is closed now. It will open at 8:30 a.m.