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Terre Haute Casino Resort
- Casinos
- Terre Haute, KY
About this business
Location details
4500 East Margaret Drive, Terre Haute, KY, 47803, United States
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Staff was great. Room was beautiful for TH. Bed was garbage, but sufficient.
Business response:
Dear Samuel, Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the staff and found the room beautiful. We’re sorry to learn that the bed didn’t meet your expectations and will review this with our team to ensure a more comfortable experience in the future. We appreciate your input and hope to welcome you back again.
Clean room
Business response:
Dear Sandra, Thank you for your feedback! We’re glad to hear you enjoyed the cleanliness of your room and appreciate you staying with us. We hope to welcome you back again soon!
Business response:
Dear Matthew, Thank you for taking the time to share your positive feedback! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. It’s always a pleasure to know our guests had a great experience. We look forward to welcoming you back again soon!
Rooms very nice. My only suggestion is to have the grout cleaned in the bathrooms.
Business response:
Dear Rhonda, Thank you for your feedback and kind words about our rooms. We appreciate your suggestion regarding the bathroom grout and will be sure to address this with our housekeeping team. Your input helps us maintain the high standards we strive for, and we hope to welcome you back soon!
Excellent property!
Business response:
Dear Stephanie, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our beautiful property and that our team was able to accommodate your early check-in request. It’s great to know your stay was comfortable and quiet. We look forward to welcoming you back again soon!
Had a cleaning staff issue on this visit. Room should have been ready at 4PM and was not available until 8PM.
Business response:
Dear James, Thank you for sharing your feedback. We sincerely apologize for the delay in having your room ready upon arrival. This is not the experience we want our guests to have, and we understand how frustrating it must have been to wait longer than expected. We appreciate your patience and will be addressing this with our housekeeping and operations teams to ensure this does not happen again in the future. We hope to have the opportunity to provide you with a much smoother experience on your next visit.
Business response:
Dear Karen, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our beautiful property and that our team was able to accommodate your early check-in request. It’s great to know your stay was comfortable and quiet. We look forward to welcoming you back again soon!
Business response:
Dear Sondra, Thank you for taking the time to share your positive feedback! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. It’s always a pleasure to know our guests had a great experience. We look forward to welcoming you back again soon!
Great stay!! Cocktails are VERY expensive!! Other than that everything was excellent!! Rooms are very spacious and nice. Nobody under 21 allowed.
Business response:
Dear Diane. Thank you for sharing your feedback! We’re delighted to hear that you had a great stay and enjoyed our spacious rooms and overall experience. We appreciate your comments regarding cocktail pricing and will be sure to share this with our food and beverage team for review. We hope to welcome you back again soon for another enjoyable visit!
Frequently asked questions about Terre Haute Casino Resort
How is Terre Haute Casino Resort rated?
Terre Haute Casino Resort has a 4.4 star rating with 3,441 reviews.
When is Terre Haute Casino Resort open?
Terre Haute Casino Resort is open now. It is open 24/7.