This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Matter was great! He was professional and answered all my questions. Matter was great! He was professional and answered all my questions. I love my car!!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team member who provided professional service and took the time to address all of your questions thoroughly. It brings us great joy to know that you love your new vehicle and that we were able to make your car buying experience a smooth one. Your satisfaction means everything to us at Texas Nissan, and we truly appreciate you taking the time to share your experience with others.
Dealer is always busy, but not enough space to in their waiting area. Waiting area is super small. Was told 1.5-2 hrs with an appointment, but took 3 hrs for an oil change.
Business response:
Thank you for taking the time to share your feedback. We understand your frustration with the extended wait time for your oil change. Your feedback is valuable to us as we work to improve our customer experience. We would appreciate the opportunity to discuss this further with you. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com at your earliest convenience.
Clinton was the nicest car salesperson we have ever worked with. He makes us want to come back and do business with you again.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team member provided such exceptional service and made your visit so positive. It means everything to us when customers feel valued and well-cared for during their time at Texas Nissan. Your kind words about the outstanding service you received truly brighten our day. We look forward to welcoming you back and continuing to exceed your expectations in the future.
Straight to the point, very understandable very nice he showed me pictures of my parts that needed repair with estimate depending on what I repaired that day and he is a very considerate person. Raymond even offered to pick me up when he knew I didn't have a way to return to Nissan to pick up my car however, Raymond worked it all out and in about an hour I received my car in due time.
Business response:
We are overjoyed to hear about your positive experience with our service team. It sounds like you received clear communication about your repair needs, including helpful visual documentation of the parts requiring attention along with detailed estimates for your options. We understand how important it is to have straightforward explanations when making repair decisions. Your comments about the considerate and accommodating service you received, especially regarding transportation arrangements and the efficient timing of your... read more
Great service polite and helpful staff will go again for my service needs. Thank you
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your kind words about our courteous and supportive staff truly mean the world to us. It brings us great joy to know that we were able to provide you with the quality service you deserve. We look forward to continuing to serve your automotive needs and appreciate your trust.
Great In order to reach the fifteen word count, I would say the experience was great.
Business response:
We are absolutely thrilled to hear that you had such a wonderful experience with us. Your feedback means so much to our team, and we truly appreciate you taking the time to share your positive thoughts. It brings us great joy to know that we were able to provide you with excellent service. We look forward to continuing to serve you in the future and thank you for choosing Texas Nissan for your automotive needs.
awesome Complete in a timely manner Did exactly what needed to be done, explained everything in detail
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about the timely completion of your service and the detailed explanations provided means a great deal to us. We take pride in ensuring that every customer understands the work being performed and that all services are completed efficiently. Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
I didn’t have an appointment, which apparently caused the wait time to be longer than usual. (2 hrs).
Business response:
We value your opinion and understand your frustration. We recognize that walk-in visits can sometimes result in extended wait times as we work to accommodate all our customers. Your feedback helps us better understand how we can improve the experience for future visits. To discuss your experience further, please contact our Service Director, Clint Givens, at Cgivens@vtaig.com.
I was in the week before for an oil change then there was a leak and it was taken care of I was in and out within 30 minutes
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that we were able to quickly resolve the leak issue for you. It means a lot to know that our team handled the situation efficiently and got you back on the road within 30 minutes. We truly appreciate your understanding and are grateful that you gave us the opportunity to make things right. Your feedback helps us continue providing reliable service to all our customers.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,685 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.