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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Staff was friendly and communicated throughout the entire process. Repairs were completed in a timely manner.
Business response:
Thank you for your positive review! We’re delighted to hear that our staff provided friendly service and maintained clear communication throughout your repair process. Timeliness is important to us, and we're glad that your repairs were completed promptly. Your feedback is greatly appreciated, as it reinforces our commitment to delivering excellent customer service. Thank you for choosing us, and we look forward to serving you again in the future!
Service advisor was very efficient, kind, knowledgeable, informative, thorough and professional. Best service experience ever at Texas Nissan
Business response:
Thank you for your outstanding review! We are thrilled to hear that your service experience exceeded your expectations. Our service advisor's commitment to efficiency, kindness, knowledge, and professionalism is exactly what we strive to deliver. Being recognized as your "best service experience ever" is an incredible honor that our entire team will be proud to hear. We appreciate you taking the time to share such detailed and positive feedback about your interaction with us. Thank you for choosing Texas Nissan, and we look ... read more
Quick and easy! Very nice young man. He made the process quick and easy.. the car is running great at this point. Thank you!!
Business response:
Thank you for your enthusiastic review! We're thrilled to hear that you had a quick, easy, and pleasant experience with our team. It's especially gratifying to know that the young man who assisted you made the process smooth and that your car is running great. Your positive feedback highlights our commitment to providing efficient, friendly service. We appreciate you taking the time to share your experience and express your satisfaction. Thank you for choosing us, and we look forward to continuing to serve you in the future!
Samantha my advisor was great. Repair took longer than expected. But work was well done
Business response:
We appreciate your honest and balanced feedback about your service experience. We're glad to hear that Samantha, your service advisor, provided great assistance during your visit. While we strive to complete repairs within the estimated timeframe, we understand that some repairs can take longer than initially anticipated. We're pleased that despite the extended repair time, the quality of work met your expectations. Thank you for your understanding and for sharing your experience. We will continue to work on improving our ti... read more
Great staff! They do a great job at communicating and explaining what repairs are needed and which can wait. will continue to bring my vehicles to get serviced at Texan Nissan!
Business response:
Thank you for your outstanding review! We are delighted to hear about your positive experience with our team. Your appreciation for our communication and transparent approach to vehicle repairs is exactly what we aim to provide. We understand that vehicle maintenance can be complex, and our goal is always to help you make informed decisions about your car's needs. We're pleased that our staff effectively explained both necessary and deferrable repairs, giving you the confidence to make the best choices for your vehicle. Your... read more
My salesman Clinton is the best ,and Nick in financial dept was also great !Thank you !!!!
Business response:
Thank you so much for your wonderful feedback! We are thrilled to hear that Clinton and Nick provided you with such an excellent experience. Their dedication to customer service is truly commendable, and we’re glad they could assist you effectively. Your appreciation means a lot to us, and we’re grateful that you chose our dealership. If you need anything in the future, please don’t hesitate to reach out. Thank you once again, and enjoy your new vehicle!
Service was timely, and felt i was not pressured or up-sold any services. Would come here again.
Business response:
Thank you for sharing your positive experience! We’re glad to hear that you found our service timely and that you felt no pressure or upselling during your visit. Providing our customers with honest and straightforward service is a priority for us, and it's wonderful to know that we met your expectations. We appreciate your trust in us and look forward to welcoming you back in the future for any of your vehicle needs. Thank you for choosing us!
I love this dealership and my service advisor Tony is great to work with. I have been using this dealership for the last two years
Business response:
Thank you so much for your kind words! We’re delighted to hear that you love our dealership and that Tony has been a great service advisor for you. It's wonderful to have loyal customers like you, and we’re grateful for your continued trust over the past two years. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. We look forward to serving you for many more years to come!
My car was ready as promised. Service advisor was very nice and listen my needs.
Business response:
Thank you for your kind feedback! We’re delighted to hear that your car was ready as promised and that our service advisor took the time to listen to your needs. Providing attentive and responsive service is our goal, and it's great to know we succeeded during your visit. We appreciate you choosing us for your service needs and look forward to serving you again in the future!
Texas Nissan has a 4.2 star rating with 9,538 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.