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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone was pleasent and they found the car I wanted. I dislike the process and wish they could make it less stressful. It’s exactly the same process with every dealer for the last 40 years!
Business response:
Thank you for your feedback! We’re pleased to hear that our team was pleasant and that we were able to find the car you wanted. However, we understand that the purchasing process can be stressful and appreciate your honesty about your experience. We constantly strive to improve and make the buying experience as smooth as possible. Your comments are invaluable in helping us achieve that goal. If you have specific suggestions or concerns, we would love to hear them. Thank you again for sharing your experience, and we hope to s... read more
Thank you for enabling this purchase. Clinton and all other states were polite and supportive
Business response:
Thank you for your positive review! We're delighted to hear that Clinton and our team provided you with polite and supportive service throughout your purchase. It's our goal to make the buying experience as smooth and enjoyable as possible, and we're glad we could assist you. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out!
They corrected a mistake that was done by previous management and it's nice to know they are listening.
Business response:
Thank you for your feedback! We're glad to hear that we were able to correct a mistake from previous management and that you felt heard in the process. Our team is dedicated to ensuring that our customers have a positive experience, and it’s encouraging to know that our efforts to improve are recognized. We appreciate you taking the time to share your experience and value your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Service team is very professional and knowledgeable. They kept me advised of the status of my servicing.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that our service team provided professional and knowledgeable care, and that they kept you informed throughout the process. We truly appreciate your trust and look forward to assisting you again in the future!
The process was pretty easy and quick everyone was really nice and very I would recommend to family
Business response:
Thank you for your wonderful review! We're so glad to hear that the process was easy and quick, and that our team made you feel welcomed. We truly appreciate your recommendation and look forward to assisting your family in the future!
My service consultant was informative and professional. She carefully and clearly explained the services that were to be performed on my vehicle.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that your service consultant was informative and professional, providing clear explanations about the services being performed on your vehicle. We truly appreciate your trust and look forward to assisting you again in the future!
Service was done, but it took. ...5days. Previous time it took 5days also, not good.
Business response:
We understand your frustration with the extended service duration, and we appreciate you bringing this concern to our attention. A five-day service turnaround is not the standard of efficiency we strive to provide our valued customers. Your feedback highlights a significant area where we need to improve our service speed and overall workflow. Our team is committed to reducing wait times and providing prompt, high-quality service. To address your specific concerns and understand the details of your recent service experience, ... read more
Great staff. Friendly and knowledgeable. The service was efficient and all was right the first time. All repairs were explained and reviewed. It was a good experience.
Business response:
Thank you for your great review! We're so glad to hear that our staff was friendly and knowledgeable, and that your service was efficient and accurate. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future!
Excellent service great customer service and quick the advice explain me everything about my services
Business response:
Thank you for your excellent review! We’re delighted to hear that you received great customer service and that our team was able to explain everything about your services clearly. Providing thorough information and support is important to us, and it’s wonderful to know that you felt well taken care of. We appreciate you taking the time to share your experience and look forward to serving you again in the future! If you have any further questions or need assistance, please don’t hesitate to reach out.
Texas Nissan has a 4.2 star rating with 9,538 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.