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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very satisfied with the customer experience. My Advisor, Samantha gave me all my options, and she was very professional.
Business response:
Thank you for the wonderful review! We’re so glad to hear that you had a great experience and that Samantha provided you with excellent service. We truly appreciate your feedback and are happy that she could help you explore all your options in a professional manner. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
You should’ve kept Joe & Mr top Han they were the very best, however the lady I had was very good customer service & nice. IF I come back I definitely want her! However it took 3 hours and that’s not acceptable which is not her fault.
Business response:
We’re glad to hear that the lady who assisted you provided great customer service and made a positive impression. We also appreciate your honesty about the time it took to complete the process, and we understand how important efficiency is. We’re always working to improve, and your input helps us do so. We’d love to assist you again in the future and will make sure to prioritize your time. Thank you for your patience and for choosing us!
The service team was professional and courteous as always. My car was finished in a timely manner.
Business response:
We're so glad to hear that our service team provided professional and courteous service, and that your car was completed on time. We appreciate your trust in us and look forward to serving you again in the future!
Thanks Texas Nissan of grapevine I like to over all I can recommend my family and friend for buying car there
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience at Texas Nissan of Grapevine. Your recommendation means a lot to us, and we look forward to helping your family and friends with their car-buying journey!
It’s a dealership so the service takes forever, but nice waiting room and they completed the work earlier than expected.
Business response:
Thank you for your feedback, Muriel! We’re glad you enjoyed our waiting room and appreciate your patience. We strive to improve our service times while maintaining quality. Your input helps us continue to enhance the customer experience. Looking forward to serving you again!
Samantha was amazing. She was very professional, communicated throughout the whole process. I will definitely be back as long as she is my service advisor.
Business response:
Thanks! We're thrilled to hear about your great experience with Samantha. Our team strives for professionalism and clear communication, and it’s wonderful to know that Samantha made a positive impact. We look forward to seeing you again soon!
I want to tanks Tony he has amazing costumer service, he was very clear and helpful, this is the second time he helped me on 2 months, I really appreciate him and all the employees from Texas Nissan of grapevine!
Business response:
Thank you for your thoughtful review! We’re thrilled to hear that Tony provided you with clear and helpful service, and it’s wonderful to know he’s been able to assist you twice in the past two months. Your kind words about Tony and our team at Texas Nissan of Grapevine mean a lot to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re always here to help!
My advisor was doing great job Tony. It’s very good. I’m really appreciate him. He also helped me a lot. Take care of my service.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that Tony provided you with excellent support. We'll make sure to pass along your appreciation. Your satisfaction is our priority, and we look forward to continuing to serve you!
Great dealership ver clear on pricing and willingness to explain everything is unmatched. Really good experience.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with us. Our team is dedicated to clear communication and transparency, and it's great to know that resonated with you. We look forward to serving you again!
Texas Nissan has a 4.2 star rating with 9,930 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.