This profile has been claimed by the business owner or representative.
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They did take my concern and did resolve the issue their best so far and they were in contact to if there any issue after that.
Business response:
Thank you for sharing your experience! We’re pleased to hear that we were able to address your concern and resolve the issue to your satisfaction. Maintaining open communication and ensuring that any potential concerns are followed up on is very important to us. We appreciate your feedback and look forward to continuing to provide great service in the future.
Jessica was a great communicator, it was a very positive experience having my car serviced.
Business response:
Thank you for your feedback! We're delighted to hear that Jessica provided excellent communication and made your service experience a positive one. We appreciate your trust in us and look forward to assisting you again in the future!
Easy process and clean place to wait for your car. i walked in and had no appointment but took care of me while they were busy
Business response:
Thank you for the kind words! We're thrilled to hear that you had a great experience with us, even without an appointment. We always strive to make the process as easy and efficient as possible for our customers. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
My trip this time around was fantastic. The last time not so much. Samantha did a great job
Business response:
Thank you for giving us another chance! We're glad to hear that this visit was fantastic and that Samantha took great care of you. We appreciate your feedback and look forward to providing you with great experiences in the future!
Dealership was very friendly to myself and wife. They took time to listen to all of needs. They did not pressure us and worked within our finances for what worked best for us.
Business response:
Thank you, Golson! We're thrilled to hear that you and your wife had a great experience with our team. Listening to our customers and providing support without pressure is our priority. We appreciate your feedback and hope to see you again soon!
Leo was great as my service advisor. Told me what the process and timing would be. Communicated well. Car repaired earlier than promised.
Business response:
Thanks, Mark! We're thrilled to hear about your positive experience with Leo. Clear communication and timely service are our priorities, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!
Great and quick service! ! Best time is late afternoon to get in and out!! Yay
Business response:
Thanks for the awesome feedback, Amy! We're thrilled you had a great experience with our quick service. We appreciate your tip about the best time to visit—it's always helpful for others. Looking forward to seeing you again soon!
Very fair and honest. They were able to get to my car quickly and completed in a very short time.
Business response:
Thanks! We're thrilled to hear you had a great experience with our quick and honest service. Your satisfaction is our top priority, and we appreciate your positive feedback!
Pretty good with communication about what service needed to be done on my truck. Unfortunately their car wash was not working.
Business response:
Thanks for your feedback! We're glad to hear you appreciated our communication. We’re currently addressing the car wash issue and hope to have it back up and running soon. Your experience matters to us, and we look forward to serving you even better next time!
Texas Nissan has a 4.2 star rating with 10,693 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.