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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Completed as promised. Great service rep.
Business response:
Thank you for your review! We're glad to hear that your service was completed as promised and that our service rep provided you with great assistance. We strive to deliver reliable and professional service, and we truly appreciate your feedback. We look forward to serving you again in the future!
I dropped off my Highlander late afternoon the day before appt and expected to pick up late afternoon of appt. The tech was able to start work on day of drop off and work was completed by 10:45 am the day of my appt
Business response:
Thank you for sharing your experience! We're so glad to hear that our team was able to complete the work on your Highlander ahead of schedule. We always aim to exceed expectations and provide timely service, so it's great to know we achieved that for you. We appreciate your trust and look forward to serving you again in the future!
Good service. Satisfied with the quality.
Business response:
Thank you for your review! We're glad to hear that you were satisfied with the service and quality provided. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future!
I recently had my Toyota Sequoia serviced, and the experience was excellent from start to finish. The service advisor was attentive, knowledgeable, and made sure to keep me updated throughout the entire process. They answered all my questions and ensured that everything was handled promptly. My vehicle is running great, and I couldn't be happier with the level of customer care. Highly recommend!
Business response:
Thank you so much for your kind review! We're thrilled to hear that your experience with our service team was excellent from start to finish. It's great to know that your service advisor kept you informed and answered all of your questions. We're also happy to hear that your Sequoia is running great! We truly appreciate your recommendation and look forward to serving you again in the future!
Service was good. No issues observed
Business response:
Thank you for your feedback! We're glad to hear that you had a positive service experience with us and that everything went smoothly. If there's anything we can do to make your next visit even better, please feel free to let us know. We look forward to serving you again!
Too long... over 4 and 1/2 hours waiting for oil change and alignment. Your office should compensate me (your very patient customer) something really valuable for this very long wait. In addition, there are NO car wash after your service. Thank you!
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the extended wait time during your recent visit, as well as the lack of a car wash after service. We understand how frustrating this can be, and we truly appreciate your patience. We want to make things right and would love the opportunity to discuss your concerns further. Please contact our General Manager, Neal Asaad, at 817-329-5949. He will be happy to assist you and address your concerns directly. Thank you again for your feedback, and we look for... read more
Mixed feelings due to three hours wait time for a car inspection for vehicle registration. Way too long.
Business response:
Thank you for sharing your feedback with us. We apologize for the extended wait time during your recent visit for a vehicle inspection. A three-hour wait is certainly longer than we aim for, and we understand how frustrating that must have been. We're continually working to improve the efficiency of our service process so that we can better meet your expectations in the future. If you'd like to discuss this further, please feel free to reach out to our General Manager, Neal Asaad, at 817-329-5949. We'd appreciate the opportu... read more
I didn't have to wait long. I need another appointment for my tires to be rotated and an alignment.
Business response:
Thank you for your feedback! We're glad to hear that you didn't have to wait long during your visit. We'd be happy to schedule your next appointment for a tire rotation and alignment. Please feel free to reach out at your convenience, and we'll make sure to get you on the schedule. We look forward to seeing you again!
Great experience. The salesman worked with me and got me a price that I could afford.
Business response:
Thank you for sharing your experience! We're delighted to hear that our salesman was able to work with you to find a price that fits your budget. Your satisfaction is our priority, and we're glad you had a great experience with us. We look forward to serving you again in the future!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,947 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.